Troubleshooting
The Media Take-up Sensor cord is not connected to the Right Media Take-
up Unit correctly.
12
The size of clear film cannot be detected
862
The Platen is soiled with ink or other substances.
The size of clear film cannot be detected
>
Problems Regarding Paper
Cause
Cause
>
Corrective Action
Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.")
Corrective Action
Remove the foreign object from the
Media Take-up Sensor path. Arrange
the Basket Cloth and Basket Rod so
they do not interfere with the Media
Take-up Sensor.
Reconnect the Media Take-up Sensor
cord as follows.
1. Turn the printer off.
2. Disconnect the Media Take-up Sen-
sor cord from the Right Media Take-
up Unit and reconnect it firmly, all
the way in.
3. Turn the printer on.
(See "Using the Media Take-up
Unit.")
→P.754
If the Media Take-up Unit continues ro-
tating, contact your Canon dealer for as-
sistance.
→P.837
iPF815
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