The Edges Of The Paper Are Dirty; The Surface Of The Paper Is Dirty - Canon imagePROGRAF iPF815 User Manual

Troubleshooting

The edges of the paper are dirty

The Platen has become dirty after
borderless printing or printing on
small paper.
The paper type as specified on the
printer does not match the type
specified in the printer driver.
The paper is wrinkled or warped.
A cut line is printed because the
function to reduce cutting dust has
been activated.
The Printhead is set too low.
You are printing on heavyweight
paper or paper that curls or wrin-
kles easily after absorbing ink.
12
The Ejection Guide is soiled.

The surface of the paper is dirty

868
The Paper Retainer is soiled.
You are using a paper that
does not dry easily.
The edges of the paper are dirty
> Problems with the printing quality
Cause
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
Make sure the same paper type is specified on the printer as in the printer driver.
(See "Selecting the Paper Type (Roll).")
(See "Selecting the Paper Type (Sheet).")
Make sure the same paper type is specified in the printer driver as on the printer.
1. Hold down the Stop button for a second or more to cancel printing.
2. Change the paper type in the printer driver and try printing again.
Straighten out the wrinkles or curls and reload the paper. Do not use paper that
has been printed on previously.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
If this function is not needed, deactivate CutDustReduct. through the printer
menu.
(See "Main Menu Settings.")
In Head Height, choose Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on Heavyweight Coated Paper or other paper-based media, choose
a VacuumStrngth setting of Strong or Strongest. If paper still rubs against the
printhead, try raising the Printhead by setting Head Height to Highest.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on CAD Tracing Paper or film-based media, choose a Vac-
uumStrngth setting of Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by setting Head Height to High-
est.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
Cause
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Main Menu Settings.")
When paper that does not dry easily is used for printing, it may curl during printing
and touch the Output Tray.
>
Corrective Action
→P.628
→P.722
Corrective Action
→P.837
→P.722
→P.837
→P.632
→P.650
→P.651
→P.683
→P.683
→P.837
iPF815