Paper Rubs Against The Printhead - Canon imagePROGRAF iPF815 User Manual

Cause
Printing may be faint if Print Qual-
ity in Advanced Settings in the
printer driver is set to Standard or
Draft.

Paper rubs against the printhead

Cause
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
Paper has been loaded incorrectly,
causing it to wrinkle.
The Printhead is set too low.
You are printing on heavyweight
paper or paper that curls or wrin-
kles easily after absorbing ink.
When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Display Screen.
iPF815
Troubleshooting
(See "Giving Priority to Particular Graphic Elements and Colors for Print-
ing.")
→P.55
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
Make sure the same type of paper is specified in the printer driver as you have
loaded in the printer.
1. Hold down the Stop button for a second or more to cancel printing.
2. Change the type of paper in the printer driver and try printing again.
Reload the paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
In Head Height, choose Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on Heavyweight Coated Paper or other paper-based media, choose
a VacuumStrngth setting of Strong or Strongest. If paper still rubs against the
printhead, try raising the Printhead by setting Head Height to Highest.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on CAD Tracing Paper or other film-based media, choose a Vac-
uumStrngth setting of Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by setting Head Height to High-
est.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
When printing on paper 0.1 mm (0.004 in) thin or thinner, choose a Vac-
uumStrngth setting of Weakest. If paper still rubs against the printhead, try rais-
ing the Printhead by setting Head Height to Highest.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")
→P.675
Be sure to select the correct type of paper in the printer menu when loading paper.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Printer.")
> Problems with the printing quality
Corrective Action
Corrective Action
→P.628
→P.651
→P.628
→P.651
→P.628
→P.651
Paper rubs against the printhead
>
→P.683
→P.683
→P.683
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867