7. Confirm that "ESMCommonService" is active and close the [Service] and
Change the threshold of temperature, voltage and fan sensors:
→ From NEC ESMPRO Agent, the display / the change of the threshold of
temperature, voltage, fan cannot be performed. However, there are some which
can perform only the display of a threshold in the data viewer of NEC ESMPRO
Manager depending on a model. NEC ESMPRO Agent is supervising by the
optimal threshold set up from each model.
The incorrect information appears on Current Status of Temperature, Voltage and
Fan Sensors:
→ The temperature / voltage / fan sensor which does not have information, such as a
state, the present value, number of rotations, and a threshold, depending on a
model exist. Therefore, keep in mind when an applicable sensor is referred to by
NEC ESMPRO Manager, displayed as follows.
•
•
•
•
Even if displayed as mentioned above, monitoring is performed and there is no
problem.
Monitoring of shutdown:
→ When monitoring shutdown, all shutdown processing serves as the candidate for
monitoring. If there is application which uses a shutdown which is not
accompanied by reboot of OS or power supply OFF, set up the timeout-time for a
long time, or turn OFF monitoring.
The external clock of CPU information is listed as "Unknown":
→ In [CPU Information] of Data Viewer's system tree, the external clock is listed as
"Unknown."
[Control Panel].
A state is displayed to be "unknown" on a data viewer (indicated by gray).
The present value and number of rotations are displayed to be "unknown" on
a data viewer.
A state is displayed in grey on the data viewer of a Web component.
Nothing is displayed about the present value or number of rotations on the
data viewer of a Web component.
Troubleshooting 7-25