Faxing Problems-Receiving; Cannot Receive Documents Automatically; Cannot Receive Manually; Are Part Of The Documents You Receive Cut Off - Olivetti Copia 9916 User Manual

• Does the other party's fax unit support ITU-T subaddress/password
transactions?
Contact the other party and check.
• Is the memory of the other fax unit full?
Contact the other party and find out.
Faxing Problems—Receiving

Cannot receive documents automatically?

• Is MANUAL RX showing on the LCD display?
If so, open all three one-touch dialling panels and press Receive
Mode until AUTO RX appears on the LCD display. (1 p. 5-4)
• Is the receive mode set to AUTO RX?
Check the AUTO RX settings. (1 p. 5-5)

Cannot receive manually?

• Is your unit in copy mode?
Press the FAX button to light the FAX lamp.
• Have you left a document on the platen glass?
If so, lift the platen glass cover, remove the document and try
receiving again.
• Did you press Start before you replaced the handset?
Replacing the handset before pressing Start disconnects the call. Try
receiving again. (1 p. 5-7)

Are part of the documents you receive cut off?

• Are the document guides in your stack bypass set to the size of the
paper?
Set the guides in the stack bypass to the size of the paper.
(1 Chapter 4 of the Copier User's Guide)
• Have you specified the correct stack bypass paper size?
Specify the correct stack bypass paper size. (1 Chapter 4 of the
Copier User's Guide)
Chapter 13
13-15
Troubleshooting