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HP ProLiant DL388 Troubleshooting Manual: Unsupported Processor Stepping With Intel® Processors; Rom Update Utility

Hp proliant servers troubleshooting guide.
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If you use a USB drive key, you must start the interface manually. Open a command-line interface
and enter one of the following commands to access the Firmware Maintenance CD:
In Windows®:
In Linux:
Read the End-User License Agreement. If you agree to the terms of the license agreement, click Agree to
continue. The Firmware Maintenance CD interface is displayed.
Click the Firmware Update tab.
Click Install Firmware. The HP Smart Update Manager is initiated.
Select and install the desired components. For more information, see the HP ProLiant Firmware
Maintenance CD User Guide on the Firmware Maintenance CD.

ROM Update Utility

The ROM update utility is being replaced by the HP Smart Update Manager on the Firmware Maintenance
CD version 7.50 and later.
The ROM Update Utility is offline ROM flash technology.
To access the ROM Update Utility:
Boot the server from one of the following:
HP SmartStart CD 6.x
HP Firmware Maintenance CD 7.0 or later
Select the Maintenance tab.
Unsupported processor stepping with Intel® processors
For systems based on Intel® processors, you must update the system ROM to support new steppings
(revisions) of processors. System ROM for HP servers contains the Intel® microcode, also called processor
support code, that the system uses to initialize the processor and ensure proper operation of the platform.
New steppings of Intel® processors tend to be functionally equivalent to previous steppings. HP ProLiant
servers fully support mixing steppings when other parameters are identical: processor speed, cache size,
number of cores, and processor wattage. To maintain support and uptime, HP provides updated system
ROM before shipping new stepping processors.
A new or replacement processor may be a newer stepping. At boot, the server indicates if the current system
ROM does not support the new stepping processor. The following message is displayed:
Unsupported Processor Detected
System will ONLY boot ROMPAQ Utility.
If this message is displayed, update the system ROM in one of the following ways:
Updating system ROM without removing the processor (on page 86)
Updating system ROM after removing the processor (on page 86)
Software tools and solutions 85



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