375445-Xx7 (November 2008); 375445-Xx6 (September 2007); 375445-Xx5 (June 2006); Introduction - HP ProLiant DL388 Troubleshooting Manual

375445-xx7 (November 2008)

The seventh edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx7, included
the following additions and updates:
•
Added new information about Server updates with an HP Trusted Platform Module and BitLocker™
enabled (on page 22) to Common problem resolution (on page 19)
•
Added TPM information to Drive problems (hard drives and solid state drives) (on page 44)
•
Added information about HP BladeSystem c-Class enclosure fan problems to Fan problems (on page
47)
•
Added HP Trusted Platform Module problems (on page 48) to Hardware problems (on page 38)
•
Added SD card problems (on page 46) to Hardware problems (on page 38)
•
Added USB drive key problems (on page 47) to Hardware problems (on page 38)
•
Added TPM information to Remote ROM flash problems (on page 65)
•
Added Service Essentials Remote Support Pack to Software tools and solutions (on page 68)
•
Added TPM information to Firmware maintenance (on page 81)
•
Updated the ADU error messages (on page 92) section to reflect the supported versions for the
messages in this document
•
Updated and added new POST error messages and beep codes (on page 116)

375445-xx6 (September 2007)

The sixth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx6, included the
following additions and updates:
•
Added new information about preventing electrostatic discharge (on page 15).
•
Added new DIMM handling guidelines (on page 19).
•
Added new procedures for troubleshooting drive problems (hard drives and solid state drives) (on page
44).
•
Added information on new software tools and solutions:
HP Insight Control Environment Suites
o
HP Smart Update Manager (on page 79)
o
•
Improved firmware maintenance (on page 81):
Added new technology
o
Expanded existing information
o
Added new firmware update procedures for unsupported processor stepping
o

375445-xx5 (June 2006)

The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the
following additions:
•
Added three new c-Class server blade flowcharts:
c-Class server blade power-on problems flowchart (on page 29)
o

Introduction 10