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HP ProLiant DL388 Troubleshooting Manual: Configuration Signature Is Zero; Configuration Signature Mismatch; Controller Communication Failure Occurred; Controller Firmware Needs Upgrading

Hp proliant servers troubleshooting guide.
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Configuration Signature is Zero

Description: ADU
signature of zero. Old versions of the server setup utility could cause this.
Action: Run the latest version of server setup utility to configure the controller and NVRAM.

Configuration Signature Mismatch

Description: The array accelerator board is configured for a different array controller board. The
configuration signature on the array accelerator board does not match the one stored on the array controller
Action: To recognize the array accelerator board, run ACU

Controller Communication Failure Occurred

Description: Controller communication failure occurred. ADU was unable to successfully issue commands to
the controller in this slot.
Be sure all cables are properly connected and working.
Be sure the controller is working, and replace if needed.
Controller Detected. NVRAM Configuration not Present
Description: EISA NVRAM does not contain a configuration for this controller.
Action: Run the server setup utility to configure the NVRAM.

Controller Firmware Needs Upgrading

Description: Controller firmware is below the latest recommended version.
Action: Update the controller to the latest firmware version
Controller is Located in Special "Video" Slot
Description: Controller is installed in the slot for special video control signals. If the controller is used in this
slot, LED indicators on the front panel may not function properly.
Action: Install the controller into a different slot, and run the server setup utility to configure NVRAM. Then, run
("Array Configuration

Controller Is Not Configured

Description: Controller is not configured. If the controller was previously configured and you change drive
locations, a problem might exist with the placement of the drives. ADU
77) examines each physical drive and looks for drives that have been moved to a different drive bay.
Action: Look for messages indicating which drives have been moved. If no messages are displayed and drive
swapping did not occur, run ACU
run the server setup utility to configure NVRAM. Do not run either utility if you believe drive swapping has
("Array diagnostic
software" on page 77) detected that NVRAM contains a configuration
Utility" on page 71) to configure the controller.
("Array Configuration
("Array Configuration
maintenance" on page 81).
("Array diagnostic
Utility" on page 71) to configure the controller and
Utility" on page 71).
software" on page
Error messages 96



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