HP ProLiant DL388e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
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Server QuickSpecs ..........................98 HP iLO Management Engine ........................98 HP iLO ............................98 Intelligent Provisioning ........................100 HP Insight Remote Support software ....................102 Scripting Toolkit .......................... 102 HP Service Pack for ProLiant ........................103 HP Smart Update Manager ......................103 HP ROM-Based Setup Utility ........................
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Preventing electrostatic discharge ......................119 Grounding methods to prevent electrostatic discharge ................119 Specifications ........................... 120 Environmental specifications ........................120 Mechanical specifications ........................120 Power supply specifications ........................120 HP 460 W CS power supply (92% efficiency) ................. 121 HP 460 W CS HE power supply (94% efficiency) ................121 HP 750 W CS power supply (92% efficiency) .................
• 8+8-bay SFF drive model Item Description Video connector SFF drives Serial label pull tab USB connectors Front panel LEDs and buttons Item Description Status NIC status LED Green = Linked to network Flashing green = Network activity Off = No network link Health LED Green = Normal (system on) Flashing amber = System health is degraded...
Item Description Status UID LED/button Blue = Activated Flashing blue = System being remotely managed Off = Deactivated Rear panel components • Rear panel without the secondary PCI riser cage and rear drive options Item Description Riser board without SAS support: Slot 1 PCIe3 x8 (4, 1) Riser board with SAS support: Slot 1 PCIe3 x16 (8, 4, 1) Slot 2 PCIe3 x16 (8, 4, 1) Only for riser board without SAS support: Slot 3 PCIe3 x8...
Rear panel LEDs and buttons Item Description Status NIC status LED Green = Activity exists Flashing green = Activity exists Off = No activity exists NIC link LED Green = Link exists Off = No link exists UID LED/button Blue = Activated Flashing blue = System being remotely managed Off = Deactivated Power supply LEDs...
System board components Item Description PCI riser connectors Cache module connector TPM connector Mini-SAS connector SATA drive connector System battery SATA optical/storage drivel connector Front panel connectors Primary GPU power connector Not applicable Fan connector 6 Fan connector 5 Fan connector 4 Not applicable Internal USB connector Fan connector 3...
Item Description Discovery service connector Drive backplane power connector Drive sideband signal connector Secondary GPU power connector Power supply connector 1 Power supply connector 2 Processor socket 1 Processor 1 DIMM slots SD card slot NMI header System maintenance switch DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor.
Switch Default Function — Reserved 3, 4, 7, 8, 9, 10, 11, 12 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information.
• 8+8-bay SFF drive model Drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove...
FBWC module LED definitions The FBWC module has three single-color LEDs (one amber and two green). The LEDs on the cache module installed on a storage controller are duplicated on the reverse side of the module to facilitate status viewing. •...
1 - Amber 2 - Green 3 - Green Interpretation The current backup is complete with no errors. Flashing 1 Hz The current backup failed, and data has been lost. Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current Flashing 1 Hz boot.
Operations Power up the server Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
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IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: If using a ball-bearing rail system, you can perform most installations and maintenance by • simply extending the server from the rack. •...
For more information, see the documentation that ships with the rack mounting option. Connect the peripheral cables. Connect each power cord to the server. Connect each power cord to the power source. Remove the server from the rack WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual •...
Place the server on a sturdy, level surface. Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Push down on the hood latch. The access panel slides to a closed position. Use the T-15 Torx screwdriver provided with the server to tighten the security screw on the hood latch. Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
Install the air baffle (on page 22). Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack" on page 31). Power up the server (on page 18). Remove the PCI riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
Primary PCI riser cage Secondary PCI riser cage (optional) Install the PCI riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. Align the riser boards with the corresponding connectors on the system board, and then press down the PCI riser cage.
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Primary PCI riser cage Secondary PCI riser cage (optional) The secondary PCI riser cage (PN 688037-001) is optional in a dual-processor configuration. If the rear SFF drive cage option is not installed, install the rear SFF drive cage blank. Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack"...
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack. •...
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary •...
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual • material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure. Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. To install the server in an HP, Compaq-branded, Telco, or third-party rack: Install the server and cable management arm option into the rack.
To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language. If you do not need to modify the server configuration and are ready to install the system software, press F10 to access Intelligent Provisioning.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number.
Install the drive. Determine the status of the drive from the drive LED definitions. Rear drive cage options The server supports a two-bay LFF or SFF rear drive cage option. When a rear drive cage option is installed, the optical drive is disabled. Installing a 2 LFF rear drive cage option Power down the server (on page 18).
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Release the drive power cable from the power supply unit air baffle latches. Install the rear LFF drive cage. Ensure the cage latch is secured in place before tightening the drive cage screws. Hardware options installation 37...
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Connect the drive power cable to the rear drive cage. Connect the shorter SATA and sideband signal cables to the system board: Remove the primary PCI riser cage. Connect the sideband signal cable from rear drive cage to the system board. Hardware options installation 38...
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Connect the SATA cable to the rear drive cage, secure the cable in the cable clip, and then connect the cable to the system board. Install the primary PCI riser cage. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 82)."...
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Remove the rear LFF drive cage blank. Release the drive power cable from the power supply unit air baffle latches. Hardware options installation 40...
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Install the rear SFF drive cage. Connect the drive power cable to the rear SFF drive cage. Connect the shorter SATA and sideband signal cables to the system board: Hardware options installation 41...
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If installed, remove the primary PCI riser cage. Connect the sideband signal cable from the rear drive cage to the system board. Connect the SATA cable to the rear drive cage, secure the cable in the cable clip, and then connect the cable to the system board.
If you are not installing the secondary PCI riser cage, then install the secondary PCI riser cage blank. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 82)." Install the drives ("Drive options"...
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Remove the air baffle (on page 22). Remove the PCI riser cages (on page 23). Connect the two-port SATA cable: Connect the cable to the drive sideband signal connector. Secure the cable in the cable clip. Connect the cable to the SATA storage and optical drive connectors. Route the cable along the side of the system board towards the front chassis, and then connect the cable to the drive backplane.
Install the server into the rack ("Installing the server into the rack" on page 31). Install the drives ("Drive options" on page 34). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Power up the server (on page 18).
Smart Array cable routing from the secondary PCI riser cage is only supported in the 8+8 SFF drive configuration. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 82)." Install the air baffle (on page 22).
CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMM pinout. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.
Install the drives ("Drive options" on page 34). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Power up the server (on page 18). For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en).
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Connect the capacitor pack cable to the cache module. Do one of the following: Install the cache module on the system board ("System board components" on page 12). Install the cache module in a storage controller that supports cache module installation. Route the capacitor pack cable toward the front chassis.
For more information on capacitor pack cabling in different drive configurations, see "Capacitor pack cabling (on page 94)." Install the capacitor pack. Install the PCI riser cage ("Install the PCI riser cages" on page 24). Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack"...
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Remove the optical drive blank. Remove the air baffle (on page 22). Remove the primary PCI riser cage ("Remove the PCI riser cages" on page 23). Slide the optical drive into the drive bay. Connect the optical drive cable to the rear of the drive. Hardware options installation 51...
Route the optical drive cable along the side of the system board, and then connect the cable to the system board. Install the primary PCI riser cage ("Install the PCI riser cages" on page 24). Install the air baffle (on page 22). Install the access panel (on page 21).
Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 Fan bay 6 Blank Blank One processor, nonredundant Blank One processor, redundant Two processor, nonredundant Fan Blank Two processor, redundant Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management arm CAUTION: To prevent the potential for thermal damage and system shutdown, ensure that a...
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Remove the fan blank in a nonredundant configuration. Remove the defective fan in a failed redundant fan configuration. Hardware options installation 54...
Install the fan module into the fan bay. Install the access panel (on page 21). Slide the server back into the rack. If the fan installation was made to upgrade the server from a nonredundant to a redundant fan mode, reboot the server.
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Remove the fan blank in a nonredundant configuration. Remove the defective fan in a failed redundant configuration. Hardware options installation 56...
Install the fan module into the fan bay. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack"...
Depending on the processor model, the number of DIMMs installed, and whether LRDIMMs, UDIMMs, or RDIMMs are installed, the memory clock speed can be reduced to 1333 or 1066 MT/s. Clock speed can also be reduced when using low-voltage DIMMs. Supported DIMM specifications Type Rank...
DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Aspect Definition Size — Rank 1R = Single rank 2R = Dual rank 4R = Quad rank Data width x4 = 4 bit x8 = 8 bit Voltage rating L = Low voltage (1.35 V)
Dual-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 2-GB single-rank DIMMs, a dual-rank DIMM would be 4 GB. Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports two DIMM slots.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.
For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. •...
• Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. LRDIMMs are treated as dual-rank DIMMs. Installing a DIMM Power down the server (on page 18). Remove all power: Disconnect each power cord from the power source.
Processor option The server supports single-processor and dual-processor operations. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server.
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Remove the air baffle (on page 22). Remove the heatsink blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Hardware options installation 65...
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Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 66...
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Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
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Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Install the heatsink: Position the heatsink using the guide pin on the processor back plate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
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Finish the installation by completely tightening the screws in the same sequence. Install the fans based on the fan population guidelines ("Fan population guidelines" on page 53). Remove the fan blanks, if necessary. Install the fan included in the processor option kit. Hardware options installation 69...
Store any unused fans as spares. Install the air baffle (on page 22). Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack" on page 31). Power up the server (on page 18). Expansion board option The server has both full-height and low-profile expansion slots for controller option installation ("PCIe riser...
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Determine which expansion slot is compatible with the new option, and then remove the cover opposite that slot. — Primary PCI riser cage — Secondary PCI riser cage Install the expansion board into the riser board slot. — Primary PCI riser cage Hardware options installation 71...
— Secondary PCI riser cage Install the PCI riser cage ("Install the PCI riser cages" on page 24). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. Connect all necessary internal and external cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option.
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Do one of the following: Remove the primary PCI riser cage. Remove the secondary PCI riser cage. Install the graphics card. For more information, see the documentation that ships with the graphics card option. If you are installing a dual-rank graphics card, install the graphics card retaining bracket: Hardware options installation 73...
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Graphics card retaining bracket in the primary PCI riser cage Graphics card retaining bracket in the secondary PCI riser cage Connect the graphics card power cable to the graphics card: Single-rank graphics card Hardware options installation 74...
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Dual-rank graphics card Install the PCI riser cage ("Install the PCI riser cages" on page 24). Connect the graphics card power cable to the system board ("System board components" on page 12): Graphics card in the primary PCI riser cage Hardware options installation 75...
Graphics card in the secondary PCI riser cage Install the air baffle (on page 22). Install the access panel (on page 21). Install the server into the rack ("Installing the server into the rack" on page 31). Power up the server (on page 18). HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server.
• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. •...
Install the TPM board. Press down on the connector to seat the board ("System board components" on page 12). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the primary PCI riser cage ("Install the PCI riser cages"...
• Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module When prompted during the start-up sequence, access RBSU by pressing the F9 key. From the Main Menu, select Server Security.
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To install the component: Unfasten the cable management solution to access the power supply bays. Remove the EMI shield from the power supply bay 2. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed.
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Install the redundant power supply into the bay until it clicks. Connect the power cord to the power supply. Use the strain relief clip from the server hardware kit to secure the power cord. Route the power cord through the cable management solution. Connect the power cord to the power source.
• Power cable 8+8-drive SFF cabling • Data cable options: Smart Array cables connected to a storage controller option installed in the primary PCI riser cage Cabling 88...
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Smart Array cables connected to a storage controller option installed in the primary PCI riser cage (1), and Mini-SAS cables connected to a riser board with SAS support (2) Smart Array cables connected to a storage controller option installed in the secondary PCI riser cage option (1), and Mini-SAS cables connected to a riser board with SAS support (2) Cabling 89...
Smart Array cables connected to storage controller options installed in separate PCI riser cages • Power cables 2 LFF rear drive cabling • Data cable connection options: Cabling 90...
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Sideband signal (1) and SATA (2) cables connected to the system board Sideband signal (1) and SATA (2) cables connected to the expander backplane Cabling 91...
• Power cables 2 SFF rear drive cabling • Data cable connection options: Sideband signal (1) and SATA (2) cables connected to the system board Cabling 92...
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• Sideband signal (1) and SATA (2) cables connected to the expander backplane • Power cables Cabling 93...
Capacitor pack cabling • Capacitor pack connected to a cache module installed on the system board • Capacitor packs connected to cache modules installed in separate storage controllers Cabling 94...
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Server mode Online and Offline HP iLO (on page 98) Online and Offline Active Health System (on page 99) Online and Offline Integrated Management Log (on page 100)
iLO enables and manages the Active Health System (on page 99) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 102) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running.
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level.
HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage. SPP has several key features for updating HP ProLiant servers.
• Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. •...
Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: •...
Utilities and features Array Configuration Utility ACU is a utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration •...
Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations. The utility also provides support for the following functions: • Reconfiguring one or more logical drives •...
Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy USB functionality for the following: • POST • RBSU • Diagnostics • • Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support.
Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, download the ("HP Service Pack for ProLiant" on page 103) from the HP website (http://www.hp.com/go/spp). Version control The VCRM and VCA are web-enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...
System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
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IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Disposal of waste equipment by users in private...
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. •...
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Nonoperating Relative humidity (noncondensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Nonoperating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.
CAUTION: Check the system and power supply input ratings before powering up the server. HP 460 W CS power supply (92% efficiency) Specification Value — Input requirements 100 V AC–240 V AC Rated input voltage 50 Hz or 60 Hz Rated input frequency 6–3 A Rated input current...
50 Hz–60 Hz Rated input frequency 9 A–4.5 A Rated input current 857 W at 100 V AC input Rated input power 824 W at 200 V AC input 2925 at 100 V AC input Btus per hour 2812 at 200 V AC input —...
2780 at -36 V DC input Rated input power (Btus per 2740 at -48 V DC input, nominal hour) input 2720 at -72 V DC input — Power supply output 750 W Rated steady-state power (W) 750 W Maximum peak power (W) CAUTION: This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment.
input 800 W at 100 V AC input Maximum peak power 900 W at 120 V AC input 1200 W at 200 V to 240 V AC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
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providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
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Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
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HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
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sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente.
Acronyms and abbreviations ABEND abnormal end Array Configuration Utility AHCI Advanced Host Controller Interface Advanced Memory Protection Automatic Server Recovery baseboard management controller BSMI Bureau of Standards, Metrology and Inspection Conformité Européenne (European Conformity) CS HE HP Common Slot High-Efficiency (power supply) Canadian Standards Association Customer Self Repair DDDC...
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double data rate DIMMs per channel electromagnetic interference FBWC flash-backed write cache Federal Communications Commission graphics processing unit HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization large form factor LRDIMM load reduced dual in-line memory module...
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low voltage (DIMM voltage) nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack radio frequency radio frequency interference...
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SATA serial ATA Secure Digital SDDC Single Device Data Correction SELV separated extra low voltage small form factor HP Service Pack for ProLiant standard (DIMM voltage) TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification universal serial bus Version Control Agent...
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 137...
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HP Insight Diagnostics 101 Option ROM Configuration for Arrays (ORCA) 98, HP Insight Diagnostics survey functionality 101 HP Insight Remote Support software 102 options installation 31, 34, 46 HP Smart Update Manager overview 98, 103 ORCA (Option ROM Configuration for Arrays) 98, HP website 125 identification number 113 passwords 78...
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server specifications 124 server warnings and cautions 29 shipping carton contents 31 site requirements 27 software 109 space requirements 27 specifications, server 120, 124 static electricity 119 storage controller 47 system board battery 117 system board components 12 system components 7 system configuration settings 108 system maintenance switch 13 Taiwan battery recycling notice 118...