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HP ProLiant DL388 Troubleshooting Manual: Operating System Updates

Hp proliant servers troubleshooting guide.
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Errors are displayed in the error log
Action: Follow the information provided in the error log, and then refer to the operating system
Problems occur after the installation of a service pack
Action: Follow the instructions for updating the operating system
NetWare attempts to load MEGA4 XX.HAM or 120PCI.HAM during installation,
and a RILOE II board is installed
Action: No action is required. This occurrence does not impact the installation of NetWare.
During installation of Sun Solaris, the system locks up or a panic error occurs
Action: Disable ACPI support in Sun Solaris. Refer to the Sun website ( for
documentation on how to disable ACPI.
Operating system issues with Intel® dual-core processors (Hyper-Threading enabled)
Some versions of Microsoft® Windows® and distributions of Linux may hang during OS installation, fail to
complete OS installation, or fail to boot after installation on servers with either three or four Intel® dual-core
processors installed.
Microsoft® Windows Server™ 2003-based media
System may hang during installation or during boot. Windows Server™ 2003 SP1 Slipstream does not
exhibit this issue.
If SP1 Slipstream media is not available, the base media installation can be performed using one of the
following methods:
Install the OS with only one or two processor(s)
Disable Hyper-Threading in RBSU, then apply SP1 before adding the additional processor(s) and
re-enabling Hyper-Threading
Linux distributions
Additional information and the appropriate solutions for the Linux distributions (if any) can be found at
the HP website (

Operating system updates

Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before updating
the operating system, read the release notes for each update. If you do not require specific fixes from the
update, it is recommended that you do not apply the updates. Some updates overwrite files specific to HP.
If you decide to apply an operating system update:
Perform a full system backup.
Apply the operating system update, using the instructions provided.
Install the current drivers.
("Operating system
updates" on page 62).
Software problems 62



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