HP ProLiant DL388 Troubleshooting Manual page 146

Audible Beeps: None
Possible Cause: An unsupported redundant cabling configuration for the Smart Array firmware version is
installed.
Action: Disconnect the redundant SAS cables, and then update the Smart Array firmware to the correct
version.
1736-HP Trusted Platform Module Error
Audible Beeps: 2 short
Possible Cause: A TPM is installed, but the System ROM is unable to communicate with the TPM.
Action: Request a new system board and TPM board from an HP authorized service provider
technical support or an authorized
When installing or replacing a TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption
technology. For security reasons, only the customer can enable these features.
•
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, HP Service provides a TPM with the spare system board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
•
When using BitLocker™, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.
•
HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the
encryption technology feature documentation provided by the operating system.
1737-Slot X Drive Array - Redundant Cabling Configuration has excess Device
Paths...
...Redundant I/O paths to some devices attached to the controller are exceeding per device limit by firmware. These
excess paths are ignored.
Audible Beeps: None
Possible Cause: The redundant cabling configuration creates more redundant I/O paths than the firmware
allows.
Action: Update the firmware to the correct version. Verify the redundant cabling configuration.
1738-Slot X Drive Array - Storage Enclosure Redundant Cabling Problem Detected
...Check storage box I/O module and cable to restore redundant paths to the following disk drive(s):
Select "F1" to post this message on reboots if problem persists
Select "F2" to disable this message on reboots if problem persists with logical drive(s) corresponding to these disk
drives
reseller" on page 177).
("Contacting HP
Error messages 146