HP ProLiant 200 SERIES Manuals

Manuals and User Guides for HP ProLiant 200 SERIES. We have 1 HP ProLiant 200 SERIES manual available for free PDF download: Troubleshooting Manual

HP ProLiant 200 SERIES Troubleshooting Manual

HP ProLiant 200 SERIES Troubleshooting Manual (194 pages)

HP ProLiant Servers Troubleshooting Guide

Brand: HP | Category: Server | Size: 1.54 MB

Table of Contents

Troubleshooting Guide
1
Table of Contents
3
Introduction

8
- What's New
  8
- Revision History
  8
  - 375445-Xx9 (June 2010)
    8
  - 375445-Xx8 (July 2009)
    9
  - Introduction
    9
  - 375445-Xx7 (November 2008)
    10
  - 375445-Xx6 (September 2007)
    10
  - 375445-Xx5 (June 2006)
    10
  - Introduction
    10
  - 375445-Xx4 (May 2006)
    11
  - 375445-Xx3 (September 2005)
    11
  - Introduction
    11
Getting Started

12
Common Problem Resolution

19
Diagnostic Flowcharts

23
- Troubleshooting Flowcharts
  23
Hardware Problems

38
- Procedures for All Proliant Servers
  38
- Power Problems
  38
  - Power Source Problems
    38
  - Power Supply Problems
    38
  - UPS Problems
    39
- General Hardware Problems
  40
- Internal System Problems
  42
  - Battery Pack Problems
    42
  - CD-ROM and DVD Drive Problems
    42
  - Diskette Drive Problems
    43
  - Drive Problems (Hard Drives and Solid State Drives)
    44
  - SD Card Problems
    46
  - USB Drive Key Problems
    47
  - Fan Problems
    47
  - HP Trusted Platform Module Problems
    48
  - Memory Problems
    49
  - PPM Problems
    51
  - Processor Problems
    51
  - Tape Drive Problems
    52
  - Graphics and Video Adapter Problems
    53
- System Open Circuits and Short Circuits
  54
- External Device Problems
  54
  - Video Problems
    54
  - Mouse and Keyboard Problems
    55
  - Audio Problems
    56
  - Printer Problems
    56
  - Cable Problems
    56
  - Local I/O Cable Problems
    56
  - Modem Problems
    57
  - Network Controller Problems
    59
  - Expansion Board Problems
    60
Software Problems

61
Software Tools and Solutions

68
- Configuration Tools
  68
  - Smartstart Software
    68
  - HP ROM-Based Setup Utility
    68
    
    Using Rbsu
    69
    
    Boot Options
    70
    
    Bios Serial Console
    70
    
    Configuring Amp Modes
    70
  - Array Configuration Utility
    71
  - Option ROM Configuration for Arrays
    72
  - Re-Entering the Serial Number and Product ID
    72
- Management Tools
  73
  - Automatic Server Recovery
    73
  - Rompaq Utility
    73
  - Remote Insight Lights-Out Edition II
    74
  - Ilo and Ilo 2 Technology
    74
  - Integrated Lights-Out 3 Technology
    74
  - Erase Utility
    75
  - Redundant ROM Support
    75
  - USB Support
    75
- Diagnostic Tools
  76
- Remote Support and Analysis Tools
  77
  - HP Insight Remote Support Software
    77
- Keeping the System Current
  78
  - Drivers
    78
  - Version Control
    78
  - Proliant Support Packs
    79
  - Operating System Version Support
    79
  - Firmware
    79
  - HP Smart Update Manager
    79
  - System Online ROM Flash Component Utility
    80
  - Subscriber's Choice
    80
  - Care Pack
    81
- Firmware Maintenance
  81
HP Resources for Troubleshooting

87
Error Messages

92
Contacting HP

177
- Contacting HP Technical Support or an Authorized Reseller
  177
- Customer Self Repair
  177
- Server Information You Need
  177
- Operating System Information You Need
  178
  - Microsoft® Operating Systems
    178
  - Linux Operating Systems
    179
  - Novell Netware Operating Systems
    180
  - SCO Operating Systems
    180
  - IBM OS/2 Operating Systems
    181
  - Sun Solaris Operating Systems
    182
Acronyms and Abbreviations

183
Index

188

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