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Automatic Server Recovery ................................................................................................................ 73
ROMPaq utility ................................................................................................................................. 73
Remote Insight Lights-Out Edition II ..................................................................................................... 74
iLO and iLO 2 technology ................................................................................................................. 74
Integrated Lights-Out 3 technology ..................................................................................................... 74
Erase Utility ..................................................................................................................................... 75
Redundant ROM support ................................................................................................................... 75
USB support .................................................................................................................................... 75
Diagnostic tools ......................................................................................................................................... 76
HP Insight Diagnostics ...................................................................................................................... 76
HP Insight Diagnostics survey functionality .......................................................................................... 76
Integrated Management Log .............................................................................................................. 77
Array diagnostic software ................................................................................................................. 77
Remote support and analysis tools ............................................................................................................... 77
HP Insight Remote Support software ................................................................................................... 77
Keeping the system current .......................................................................................................................... 78
Drivers ............................................................................................................................................ 78
Version control ................................................................................................................................. 78
ProLiant Support Packs ...................................................................................................................... 79
Operating system version support ...................................................................................................... 79
Firmware ......................................................................................................................................... 79
HP Smart Update Manager ............................................................................................................... 79
System Online ROM flash component utility ........................................................................................ 80
Subscriber's choice .......................................................................................................................... 80
Care Pack ....................................................................................................................................... 81
Firmware maintenance ............................................................................................................................... 81
Types of ROM.................................................................................................................................. 81
Verifying firmware versions ............................................................................................................... 82
Updating firmware ........................................................................................................................... 83
Unsupported processor stepping with Intel® processors ....................................................................... 85
Unsupported processor stepping with AMD processors ........................................................................ 86
HP resources for troubleshooting ................................................................................................... 87
Online resources ........................................................................................................................................ 87
HP Technical Support website ............................................................................................................ 87
HP Guided Troubleshooting website ................................................................................................... 87
Server documentation ....................................................................................................................... 87
White papers .................................................................................................................................. 87
Service notifications, advisories, and notices ....................................................................................... 87
Subscription services ........................................................................................................................ 87
HP Care Pack Services...................................................................................................................... 88
Product information resources ...................................................................................................................... 88
Additional product information .......................................................................................................... 88
Registering the server........................................................................................................................ 88
Overview of server features and installation instructions ....................................................................... 88
Key features, option part numbers ...................................................................................................... 88
Server and option specifications, symbols, installation warnings, and notices ......................................... 88
Teardown procedures, part numbers, specifications ............................................................................. 89
Technical topics ............................................................................................................................... 89
Product installation resources ....................................................................................................................... 89
board layouts .................................................................................................................................. 89
External cabling information .............................................................................................................. 89
Power capacity ................................................................................................................................ 89
Contents 5
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Table of Contents
Troubleshooting
