Unsupported Processor Stepping With Intel® Processors - HP ProLiant DL985 Troubleshooting Manual

Online deployment
To deploy components in an online manner:
Choose one of the following options:
1.
Insert the Firmware Maintenance CD or DVD, or Smart Update Firmware DVD. The firmware
o
maintenance interface opens automatically.
In Linux, if autostart is not enabled, you must manually start the CD or DVD. Browse to the contents,
and then select hpsum.exe.
Insert the USB drive key. Manually start the interface, and then open a CLI. To access the Firmware
o
Maintenance CD or DVD, or Smart Update Firmware DVD, enter one of the following commands:
In Windows®:
\_autorun\autorun_win
In Linux:
/autorun
If you are using a USB drive key with multiple images, navigate to the appropriate subfolder to
launch autorun for the Firmware Maintenance CD or DVD, or Smart Update Firmware DVD.
Read the End-User License Agreement. If you agree to the terms of the license agreement, click Agree to
2.
continue. The firmware maintenance interface appears.
Click the Firmware Update tab.
3.
Click Install Firmware. The HP Smart Update Manager is initiated.
4.
Select and install the preferred components. For more information, see the HP Smart Update Manager
5.
User Guide on the HP website (http://www.hp.com/support/HP_Smart_Update_Manager_UG_en).
ROM Update Utility
The ROM update utility is being replaced by the HP Smart Update Manager (on page 79).
The ROM Update Utility is offline ROM flash technology.
To access the ROM Update Utility:
Boot the server from one of the following:
1.
HP SmartStart CD 6.x
o
HP Firmware Maintenance CD 7.0 or later
o
HP Smart Update Firmware DVD
o
Select the Maintenance tab.
2.
Unsupported processor stepping with Intel® processors
For systems based on Intel® processors, you must update the system ROM to support new steppings
(revisions) of processors. System ROM for HP servers contains the Intel® microcode, also called processor
support code, that the system uses to initialize the processor and ensure proper operation of the platform.
New steppings of Intel® processors tend to be functionally equivalent to previous steppings. HP ProLiant
servers fully support mixing steppings when other parameters are identical: processor speed, cache size,
number of cores, and processor wattage. To maintain support and uptime, HP provides updated system
ROM before shipping new stepping processors.
Software tools and solutions 85