Memory-Related Port 85 Codes - HP ProLiant DL388 Troubleshooting Manual

Hard drives
o
Peripheral devices
o
IMPORTANT:
not function properly.
CAUTION:
provided in "Performing processor procedures in the troubleshooting process (on page 17)."
Failure to follow the recommended guidelines can cause damage to the system board, requiring
replacement of the system board.
Remove all processors and PPMs, except the processor installed in socket 1 and the corresponding
2.
PPM.
CAUTION:
provided in "Performing processor procedures in the troubleshooting process (on page 17)."
Failure to follow the recommended guidelines can cause damage to the system board requiring
replacement of the system board.
Reseat the processor in socket 1.
3.
CAUTION:
provided in "Performing processor procedures in the troubleshooting process (on page 17)."
Failure to follow the recommended guidelines can cause damage to the system board requiring
replacement of the system board.
Reseat the remaining processors, rebooting after each installation to identify any failed processors.
4.
IMPORTANT:
IMPORTANT:
PPM is missing.
Replace the processor in socket 1.
5.
Replace the processor board, if applicable.
6.
Replace the system board.
7.
IMPORTANT:
serial number through RBSU

Memory-related port 85 codes

Memory-related port 85 codes display in the format 4xh.
IMPORTANT:
continues, proceed with the next step.
To troubleshoot memory-related error codes:
Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
1.
Processor socket 1 and PPM slot 1 must be populated at all times or the server does
Before removing or replacing any processors, be sure to follow the guidelines
Before replacing or reseating any processors, be sure to follow the guidelines
Before replacing or reseating any processors, be sure to follow the guidelines
Populate the processors in the following order: 1, 2, 4, 3.
Always install a PPM when you install a processor. The system fails to boot if the
If replacing the system board or clearing NVRAM, you must re-enter the server
("Re-entering the serial number and product
Reboot the server after completing each numbered step. If the error condition
ID" on page 72).
Error messages 168