A Large Number Of Devices (Phones) Are Unable To Register With The System Possibly Indicating A Problem With The Internal Network Or Network Services; The Gateway Is Experiencing An Issue - Cisco IE-3000-8TC Administration Manual

A large number of devices (phones) are unable to register with the system possibly indicating a problem with the
internal network or network services
• Wait until conference resources become available.
• Review the conference usage information on the Call Detail Reports page (Monitoring > Call Detail
• Upgrade to a telephony appliance system that provides more conference resources; for example, perform
A large number of devices (phones) are unable to register with the system
possibly indicating a problem with the internal network or network services
Problem
Solution
• The switch or other network devices (such as the router) is powered down, inoperable, or not properly
• Phones are not physically deployed
• Phones are not properly configured
• DNS service is not properly configured
• DHCP service is not properly configured

The gateway is experiencing an issue

External Gateway
Problem
re-registers.
Solution
• Check to see if the gateway is powered down (this could be the ISR router, such as the Cisco 2901) and,
• Check if a network issue has occurred by using the Ping Diagnostics feature. (Select Monitoring >
• Verify that the Ethernet connection is secure to the gateway. If the ping fails, then check the Cisco
• Verify that the gateway configuration (the CLI commands generated by Cisco Business Edition 3000)
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
430
Reports) to better understand the resource needs.
a configuration export and import your data to Cisco Unified Communications Manager Business Edition
5000.
Cisco Business Edition 3000 detected a large number of unregistered devices.
Check for the following items:
connected
An external gateway is no longer registered to the system. This service is unavailable until the device
Perform any of the following actions:
if so, restore power.
Diagnostics > Ping to ping the gateway and the Cisco Business Edition 3000 server.)
Business Edition 3000 server.
is correct and has not changed.
OL-27022-01