Call Forward All; Call Forward Busy; Call Forward No Answer - Cisco IE-3000-8TC Administration Manual

Call Forward All

3 Call divert cannot divert the call to the voice mailbox to Hunt List B because Party A is not allowed to
use voicemail. The following message displays on the Hunt List B member phone:
Feature is unavailable.
Note If the calling party directly calls the phone number/extension of the member, the member can divert the
call to voicemail if call divert and voicemail are enabled in the usage profile that is assigned to the member.
Call Forward All
Call forward all automatically redirects all incoming calls that go to line 1 on the phone to a different phone
number on another phone.
Note The user can set call forward all in the Cisco Business Edition 3000 User Preferences Interface or on the
phone. You can set up call forward all in the User page in the Cisco Business Edition 3000 Administrative
Interface (Users/Phones > Users).
The user can use call forwarding to redirect all incoming calls that occur on line 1 on the phone to another
number. If the user has an extension set for line 1, as indicated in the User page in the Cisco Business Edition
3000 Administrative Interface (Users/Phones > Users), the user can view the Call Forwarding setting in the
Cisco Business Edition 3000 User Preferences Interface. If the user updates this setting, when line 1 on the
phone for the user receives a call, the call gets redirected to the phone number that displays in the Call
Forwarding drop-down list box.
The first time that the user views the Call Forwarding setting, no phone numbers display in the drop-down
list box. For Call Forwarding to work for the user, the user must enter a fully-qualified phone number, including
an outside dial code, area code, and so on. This field does allow a user to enter special characters, such as the
international escape character, +, asterisks, *, and the octothorpe (#).
The user can add a maximum of five phone numbers in the Call Forwarding drop-down list box. The newest
phone number that the user enters displays at the top of the list; the oldest phone number displays at the bottom.
The user can edit a phone number in the list by pressing backspace on the keyboard. If the user edits a phone
number, the original number continues to display in the list. To remove all phone numbers from the drop-down
list box, the user can click Clear History. Then, the user can click OK or Cancel in the dialog box that displays.

Call Forward Busy

Call forward busy automatically redirects incoming calls to another phone number when the phone is busy.
You configure call forward busy in the usage profile (either in the Cisco-provided .xls data configuration file
or the Usage Profile page).

Call Forward No Answer

Call forward no answer automatically redirects incoming calls to another number if the call is not answered
after a certain amount of time. You configure call forward busy in the usage profile. Select the Voice Features
Settings page for additional system settings that apply to all phones where CFNA is enabled.
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
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