Troubleshooting From The Health Summary Page - Cisco IE-3000-8TC Administration Manual

Troubleshooting from the Health Summary Page

information about the system health without having to access the web interface. However, you need to log in
to the web interface to diagnose the problem in detail.
The System LED status will reflect the health of the following subsystems:
• System Health
• Telephony Network Gateways
• Internet Connection
The LED displays different colors depending on the health of the system. If there are no issues in the system,
the LED displays solid green color. If an issue occurs in either of the three subsystems listed above, the color
of the LED changes to orange or red depending on the severity of the problem.
The following table describes the various categories of the system health and the corresponding LED status:
Table 101: System health categories
System health
System Running Normally
System Rebooting
Warning
Error
For information on resolving the issues mentioned above, see
Troubleshooting from the Health Summary Page
Accessing the Health Summary page is the first step that you perform when you need to diagnose issues with
the system.
The Health Summary page provides status about your system and assistance with troubleshooting issues. The
Health Summary page displays subsystems (the following table) and status messages for each subsystem. If
no problem occurs in the subsystem, a green check mark and the message, "This subsystem is operating
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LED status Possible issues
Solid Green -
Blinking Green -
Solid Orange
Blinking Red
• Insufficient disk space
• Low virtual memory
• DNS configured but failed to resolve
• One or more critical services not running
• One or more ports of the internal gateway not
registered
• Hardware failure
• System temperature, fan speed, or CPU voltage
exceeding the prescribed limits
Troubleshooting Issues, on page 427.
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