Procedure
Step 1
Enable voicemail and call divert in the usage profile.
Step 2
Assign the usage profile to the user. Assign an extension to the user.
Step 3
Add the phone, if it has not already been added to the Cisco Business Edition 3000 Administrative Interface.
Step 4
Assign the extension to Line 1 on the phone. The user ID displays in the owner field in the Phone page after
you assign the extension.
Setting Up Call Forward All
Call forward all automatically redirects all incoming calls that go to line 1 on the phone to a different phone
number on another phone.
The user can set call forward all in the Cisco Business Edition 3000 User Preferences Interface or on the
Note
phone. You can set up call forward all in the User page in the Cisco Business Edition 3000 Administrative
Interface (Users/Phones > Users).
Setting Up Call Forward Busy
Perform the following procedure to set up call forward busy.
Procedure
Step 1
Enable call forward busy in the usage profile; enter either a phone number or select To Voicemail, if available,
in the usage profile.
Step 2
Assign the usage profile to the user. Assign an extension to the user.
Step 3
Add the phone, if it has not already been added to the Cisco Business Edition 3000 Administrative Interface.
Step 4
Assign the extension to Line 1 on the phone. The user ID displays in the owner field in the Phone page after
you assign the extension.
Setting Up Call Forward No Answer
Perform the following procedure to set up call forward no answer.
OL-27022-01
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
Setting Up Call Forward All
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