Upgrading Cisco Business Edition - Cisco IE-3000-8TC Administration Manual

Upgrading Cisco Business Edition 3000

Before starting a backup, ensure that network connectivity to the SFTP server is good. Also, ensure that
Note
the SFTP server has enough space to back up the data. If there is not enough space or if there are any
connectivity issues, the backup may hang for up to 20 hours, and maintenance tasks such as upgrades or
other backups cannot be performed during that period.
Caution Run backups when you expect less network traffic. If the connectivity is slow, backup may take time;
however, if there are connectivity issues (or if SFTP server is full), backup may time out after 20 hours.
You should run a fresh backup only after checking whether the SFTP server has enough space or not.
Procedure
Step 1 Before you back up your data, determine where you plan to store the backup tar file.
You can store your backup tar file on an SFTP server or a storage device that is connected to a USB port (a
USB hard disk).
Step 2 If you select to store your backup tar file to a storage device that is connected to a USB port (a USB hard
disk), make sure that the USB hard disk is connected to the Cisco Business Edition 3000 server.
Step 3
If you select to store your backup tar file to an SFTP server, make sure that the SFTP server is running before
you run the backup. Make sure that the server can contact the SFTP server.
Step 4 Run the backup.
In the Cisco Business Edition 3000 Administrative Interface, choose Maintenance > Backup. Select your
storage option; then, click Run Backup.
The backup runs immediately, but you can click Cancel to stop the backup.
Caution
Step 5 Verify that the backup file got saved to the location that you selected in the Backup page.
Step 6 Repeat these tasks often to ensure that you have the latest data available in a backup tar file.
For example, if you give users the URL for the Cisco Business Edition 3000 User Preferences Interface, users
can update their speed dials in the interface without your knowledge. These changes automatically propagate
to the user page in the Cisco Business Edition 3000 Administrative Interface.
Upgrading Cisco Business Edition 3000
You can upgrade Cisco Business Edition 3000 from a local source using a DVD or from a SFTP server. You
can use the Upgrade page to install ISO images for new releases of Cisco Business Edition 3000 software,
locale updates, device packs, phone firmware loads, new dial plans, or other Cisco-issued patches (.cop files)
that are required for your Cisco Business Edition 3000 system.
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
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If the backup is not complete within 1 hour, the backup session may time out. If it times out, you
must run the backup again.
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