Purpose This guide describes only the Cisco IE 3000 switch-specific system messages that you might encounter. For a complete list of Cisco IOS system error messages, see the Cisco IOS Software System Error Messages, Cisco IOS Release 12.2. This guide does not describe how to install your switch or how to configure software features on your switch.
Means reader take note. Notes contain helpful suggestions or references to materials not in this manual. Note Related Publications These documents provide complete information about the switch and are available from this Cisco.com site: http://www.cisco.com/en/US/products/ps9703/tsd_products_support_series_home.html Before installing, configuring, or upgrading the switch, see these documents: Note For initial configuration information, see the “Using Express Setup”...
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
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Preface Obtaining Documentation, Obtaining Support, and Security Guidelines Cisco IE 3000 Switch System Message Guide viii OL-13020-01...
This guide also includes error messages that appear when the system fails. For information about system messages that are not Cisco IE 3000 platform-specific, see the Cisco IOS Software System Messages for Cisco IOS Release 12.2S.
5 – notification Normal but significant condition. 6 – informational Informational message only. 7 – debugging Message that appears during debugging only. • MNEMONIC is a code that uniquely identifies the message. Cisco IE 3000 Switch System Message Guide OL-13020-01...
Bug Toolkit The Bug Toolkit provides information on open and closed caveats, and allows you to search for all known bugs in a specific Cisco IOS Release. You can access the Bug Toolkit at this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl Cisco IE 3000 Switch System Message Guide...
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System Message Overview Error Message Traceback Reports Contacting TAC If you cannot determine the nature of the error, see the “Obtaining Documentation, Obtaining Support, and Security Guidelines” section on page vii for further information. Cisco IE 3000 Switch System Message Guide OL-13020-01...
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Chapter 1 System Message Overview Error Message Traceback Reports Cisco IE 3000 Switch System Message Guide OL-13020-01...
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C H A P T E R Message and Recovery Procedures This chapter describes the Cisco IE 3000 switch system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7: 0 is the highest severity level, and 7 is the lowest severity level.
This error is most likely caused by lack of free memory. [chars] is the VLAN map name. Reduce other system activity to ease memory demands. Recommended Action Cisco IE 3000 Switch System Message Guide OL-13020-01...
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If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
Message and Recovery Procedures BACKUP_INTERFACE Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
The first [int] is the new number of neighbors, and the second [int] the maximum number of neighbors. No action is required. Recommended Action Cisco IE 3000 Switch System Message Guide OL-13020-01...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see “Error Message Traceback Reports” section on page 1-4.
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The CPU is receiving DHCP at a higher rate than the DHCP snooping can process. These DHCP packets are dropped to prevent a denial of service attack. [chars] is the warning. No action is required. Recommended Action Cisco IE 3000 Switch System Message Guide OL-13020-01...
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The specified number of bindings were ignored when the switch read the database file Explanation because the database read operation failed. [dec] is the number of bindings. Recommended Action No action is required. Cisco IE 3000 Switch System Message Guide 2-10 OL-13020-01...
The IEEE 802.1x interface parameter is out of the specified range or is invalid. [chars] Explanation is the interface. Refer to the CLI help documentation to determine the valid IEEE 802.1x Recommended Action parameters. Cisco IE 3000 Switch System Message Guide 2-11 OL-13020-01...
802.1x port. [dec] is the VLAN, and [chars] is the port. Change the mode of the port so that it is no longer a private VLAN host port, Recommended Action or use a valid secondary VLAN. Cisco IE 3000 Switch System Message Guide 2-12 OL-13020-01...
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VLAN. [chars] is the port. Recommended Action Change either the voice VLAN or the access VLAN on the interface so that they are not equal. This causes Multi-Domain authentication to start. Cisco IE 3000 Switch System Message Guide 2-13 OL-13020-01...
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An attempt was made to assign a VLAN to a supplicant on a routed port, which is not Explanation allowed. [dec] is the VLAN ID and [chars] is the port. Either disable the VLAN assignment, or change the port type to a nonrouted Recommended Action port. Cisco IE 3000 Switch System Message Guide 2-14 OL-13020-01...
Error Message DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk negotiation action. The system is unable to negotiate trunks because of a lack of memory. Explanation Recommended Action Reduce other system activity to ease memory demands. Cisco IE 3000 Switch System Message Guide 2-15 OL-13020-01...
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The encapsulation type of the trunk port has changed. The first [chars] is the interface, Explanation the second is the original encapsulation type, and the third [chars] is the new encapsulation type. This message is provided for information only. Recommended Action Cisco IE 3000 Switch System Message Guide 2-16 OL-13020-01...
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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The system has detected that the attributes of the port now match the port-channel attributes. [chars] is the affected port. No action is required. Recommended Action Cisco IE 3000 Switch System Message Guide 2-18 OL-13020-01...
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Install a software image that includes LACP, and set the EC mode to on. Recommended Action Error Message EC-5-NOPAGP: Invalid EC mode, PAgP not enabled. PAgP is not included in the Cisco IOS image and the EtherChannel mode cannot be set Explanation to desirable or auto.
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Switched Port Analyzer (SPAN) destination port. All of these are unsuitable configurations for EtherChannels. The first [chars] is the interface name, and the second [chars] describes the details of the unsuitable configuration. Reconfigure the port; remove the unsuitable configuration. Recommended Action Cisco IE 3000 Switch System Message Guide 2-20 OL-13020-01...
[chars] is the short interface name, or the VLAN name, such as VLAN0002. Recommended Action Reduce the total number of VLANs and routed ports to less than 1023. To preserve configuration and connections across reboots, save the configuration. Cisco IE 3000 Switch System Message Guide 2-21 OL-13020-01...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
CRC is invalid or if the recomputed security code does not match the one stored in the EEPROM. The Cisco IE 3000 switch supports SFP modules and does not support GBIC modules. Although the Note error message text refers to GBIC interfaces and modules, the messages from the switch actually refer to the SFP module interfaces and modules.
This section contains the Cisco GBIC module and SFP module security messages. The switch recognizes the module as a Cisco module but identifies another problem with it. The Cisco IE 3000 switch supports SFP modules and does not support GBIC modules. Although the Note error message text refers to GBIC interfaces and modules, the messages from the switch actually refer to the SFP module interfaces and modules.
The small form-factor pluggable (SFP) module was identified as a Cisco SFP module, Explanation but the switch could not match its manufacturer with one on the known list of Cisco SFP module vendors. [chars] is the port. Ensure that the Cisco IOS software running on the switch supports the SFP Recommended Action module.
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If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
Message and Recovery Procedures HLFM Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Message and Recovery Procedures IDBMAN Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
VLAN [dec] because IGMP snooping is no longer disabled. IGMP snooping was enabled. As a result, the IGMP querier function is now enabled. Explanation [dec] is the VLAN ID. Recommended Action No action is required. Cisco IE 3000 Switch System Message Guide 2-31 OL-13020-01...
The first [dec] is the VLAN ID, the second [dec] is the maximum number of MAC address entries, and the third [dec] is the number of entries in the MAC address table. Recommended Action Your system administrator configures an action. Cisco IE 3000 Switch System Message Guide 2-32 OL-13020-01...
Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP interface [chars]. The SFP module was identified as a Cisco SFP module, but the system cannot read the Explanation vendor data information to verify whether it is correct. [chars] is the interface in which the SFP module is installed.
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Explanation The SFP module was identified as a Cisco SFP module, but its vendor ID and serial number match that of another SFP module in the system. The first [chars] is the interface in which the SFP module is installed, the second [chars] is the interface where the duplicate SFP module is installed.
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Chapter 2 Message and Recovery Procedures PM Messages with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Chapter 2 Message and Recovery Procedures PM Messages with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Chapter 2 Message and Recovery Procedures PM Messages with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
EXEC command to gather data that might help identify the nature of the error. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Explanation VLAN list change and is removed from the configuration. [int] is the VLAN ID, and [chars] is the switch port assigned to the VLAN. No action is required. Recommended Action Cisco IE 3000 Switch System Message Guide 2-46 OL-13020-01...
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Chapter 2 Message and Recovery Procedures QOSMGR Messages with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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(by using the police or police aggregate policy-map class configuration command) than supported. [chars] is the policy-map name. Reconfigure the class map or the policy map, and reduce the number of Recommended Action policers. Cisco IE 3000 Switch System Message Guide 2-51 OL-13020-01...
Recommended Action The error might be transient. Try the SPAN operation again. If the second attempt also fails, reload the switch by using the reload privileged EXEC command to complete the operation. Cisco IE 3000 Switch System Message Guide 2-52 OL-13020-01...
Verify that the configuration of the native VLAN ID is consistent on the interfaces on each end of the IEEE 802.1Q trunk connection. When corrected, spanning tree automatically unblocks the interfaces, as appropriate. Cisco IE 3000 Switch System Message Guide 2-53 OL-13020-01...
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The spanning-tree loopguard configuration for the listed interface has been changed. If enabled, the interface is placed into the blocking state. It is marked as loopguard-inconsistent when the message-age timer expires because no BPDUs were received from the designated bridge. This Cisco IE 3000 Switch System Message Guide 2-54 OL-13020-01...
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CIST port information. The PVST simulation inconsistency is cleared, and the interface returns to normal operation. [chars] is the port. Recommended Action No action is required. Cisco IE 3000 Switch System Message Guide 2-55 OL-13020-01...
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Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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255 ports, the size of port number portion of the port ID must be increased to support the number of ports. This is performed by the spanning-tree subsystem at system initialization because the maximum number of ports on a particular platform will not change. This error occurs because of an Cisco IE 3000 Switch System Message Guide 2-57 OL-13020-01...
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Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Message and Recovery Procedures SPANTREE Messages contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see “Error Message Traceback Reports” section on page 1-4.
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(access or trunk). If the mode is trunk, verify that both interfaces have the same encapsulation (none, ISL, or IEEE 802.1Q). When these parameters are consistent, spanning tree automatically unblocks the interface. Cisco IE 3000 Switch System Message Guide 2-60 OL-13020-01...
The system is filtering the excess traffic. The first [chars] is the traffic type, and the second [chars] is the interface. Determine and fix the root cause of the excessive traffic on the interface. Recommended Action Cisco IE 3000 Switch System Message Guide 2-61 OL-13020-01...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see “Error Message Traceback Reports” section on page 1-4.
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Chapter 2 Message and Recovery Procedures SW_VLAN Messages with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
A trusted boundary lost contact with a trusted device and has set the port trust state to Explanation untrusted. The first [chars] is the trusted device, and the second [chars] is the port No action is required. Recommended Action Cisco IE 3000 Switch System Message Guide 2-71 OL-13020-01...
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-4.
If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
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This is a debug message only. No action is required. Error Message VQPCLIENT-7-RECONF: Reconfirming VMPS responses. The switch is reconfirming all responses with the VMPS. Explanation Recommended Action This is a debug message only. No action is required. Cisco IE 3000 Switch System Message Guide 2-78 OL-13020-01...
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See CMP messages cluster requirements CMP messages codes EC messages configuration, initial ETHCNTR messages See getting started guide and hardware installation EtherChannel controller messages guide See ETHCNTR messages EtherChannel messages See EC messages Cisco IE 3000 Switch System Message Guide IN-1 OL-13020-01...
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See MAC_LIMIT messages message codes message mnemonic code messages HARDWARE messages ACLMGR high availability messages BACKUP_INTERFACE See IP_DEVICE_TRACKING_HA messages HLFM messages DHCP DHCP_SNOOPING DOT1X (802.1x) 15, 17 IDBMAN messages Cisco IE 3000 Switch System Message Guide IN-2 OL-13020-01...
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Port Aggregation Protocol messages SW_VLAN See EC messages SWITCH_QOS_TB port manager messages TCAMMGR See PM messages UDLD port manager messages, platform UFAST_MCAST_SW See PLATFORM_PM messages VQPCLIENT port security messages publications, related Cisco IE 3000 Switch System Message Guide IN-3 OL-13020-01...
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See UDLD messages spanning-tree messages upgrading information See SPANTREE messages See release notes spanning tree per-VLAN messages UplinkFast packet transmission messages See SPANTREE_VLAN_SW messages See UFAST_MCAST_SW messages SPANTREE_FAST messages SPANTREE_VLAN_SW messages SPANTREE messages Cisco IE 3000 Switch System Message Guide IN-4 OL-13020-01...