Setting The Return Interval For Transferred Calls 1 0 - AT&T MERLIN 3070 Administration Manual

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SETTING THE RETURN INTERVAL FOR TRANSFERRED CALLS
When your system is installed, it is set up so that a call that is transferred from one
voice terminal to another rings four times at the second voice terminal. Then, if
nobody answers, the call continues to ring at this voice terminal and also begins to
ring again at the voice terminal from which it was transferred. If you want, you can
vary the number of times that transferred calls ring to suit the needs of your particular
business.
For example, if your voice terminals serve large areas or if employees cannot stop
their work immediately to answer calls, you may want to provide as many as nine
rings before a transferred call is returned. On the other hand, if you prefer to minimize
ringing at voice terminals that are unattended or in public places, you can set the
return interval for one or two rings. You can also set your system not to return trans-
ferred calls at all.
Follow the procedure below to set the Transfer Return interval.
1. If you have not already done so, enter administration mode by following
the boxed instructions on page 28
2. Touch Adm Misc.
The lights next to the administration mode buttons stop flashing, and the
green light next to Adm Misc becomes steady.
3. Dial the 4-character code #306.
4. Dial a number from 1 through 9 to indicate how many rings should occur before
the transferred call returns. If you do not want transferred call to return, dial 0.
5. If you have a printer, you can get a system Information Report that shows the
number of times a transferred call rings before it returns to the original
voice terminal. To make sure that the Transfer Return Interval is set as you want
it, dial the 4-character code #905.
The green light next to Adm Misc flashes. When the printout is complete, you hear
a beep and the green light next to Adm Misc becomes steady.
Don't go on to step 6 until you hear the beep or you will get an incomplete printout.
Wait to remove your printout until you have completed step 6 or your page
alignments will be affected.
6. Touch Adm Misc.
The lights next to the administration mode buttons flash.
7. Continue to administer your system, or leave administration mode by following
the boxed instructions on page 28.