Optional Features 1 4 - AT&T MERLIN 3070 Administration Manual

Optional Features
Feature
Extra Alert
(See also Night Service,
Enhanced.)
Required equipment:
• Services Module in
control unit
• Extra-alerting
devices
Loudspeaker Page
Required equipment:
• Services Module in
control unit
• Loudspeaker
paging system
Music-on-Hold
Required equipment:
• Services Module in
control unit
• Music source
Night Service, Enhanced
(See page 86.)
(See also Extra Alert.)
With Group Assignment
With Extra Alert
With Outward Restriction
With Time Set
Simultaneous Voice and
Data Calls
Required equipment:
• General Purpose
Adapter
Provide audible or visual signal by means of alerting devices such as bells, horns, or strobe
lights. The system can accommodate alerting devices in up to three different areas of the
building. Your business must supply alerting devices.
• People in noisy areas can better tell when a call is ringing.
• Use with Enhanced Night Service to alert people who are working late to pick up in-
coming calls by means of Call Pickup.
People can page each other using a loudspeaker paging system. The MERLIN system can
accommodate up to three zones that can be paged individually or together. Your business
must provide the paging system.
• People can quickly locate others who are away from their desk or work areas.
• Provide background music throughout your office or plant.
Provide callers with music when they are put on hold. Your business provides the music
source (for example, a tape player or FM radio).
• Reassure callers that they have not been disconnected when they are on hold.
Provide various options for after-hours telephone operation. You can administer any or all
features to meet your needs for alerting and security. Use a button on the attendant con-
sole to turn this feature on and off, or set your system to turn Night Service on and off
automatically at preset times.
Specify which voice terminals should ring when calls come in to a particular attendant
console.
• Make it easier for people indifferent areas of your plant or office to answer after-hours
calls placed to their departments or work groups.
Provide extra-alerting for up to three areas of your facility.
• Notify people who are working late of incoming calls, even if they are away from their
voice terminals.
Prevent unauthorized use of your telephones outside regular business hours. Authorized
personnel can make calls as usual, but others can only dial emergency numbers.
• Control telephone costs.
• Have the option of using either a password or the Exclusion feature to let staff members
who are working late use their voice terminals as they normally do.
Have the MERLIN system turn Night Service on and off at the times you specify.
• Attendants don't have to turn Night Service on and off manually.
• Night Service operates automatically during weekends.
Make voice and data calls at the same time.
• Obtain data from a computer while you are on the telephone.
• Make a voice call while you are sending data to someone outside your business.
Description
143