Return Interval For Transferred Calls; One-Touch Hold With Call Announcement 2 - AT&T MERLIN 1030 Planning Manual

System Speed Dial codes may be unmarked or marked. Marked codes are very useful
for alternate long distance company numbers, access codes, and other numbers you
may not want everyone in your business to know. When Station Message Detail
Recording is used, an unmarked System Speed Dial code will printout the telephone
number and not the code that was actually dialed. However, a marked System Speed
Dial code will print out the code that was dialed (for example, #63) and not the
telephone number.

RETURN INTERVAL FOR TRANSFERRED CALLS

When transferring calls from one voice terminal to another how many times would
you like the second voice terminal to ring?
When your system is installed, it is set up so that a call transferred from one voice
terminal to another rings four times at the second voice terminal. If no one answers,
the call continues to ring at this voice terminal and also begins to ring again at the
voice terminal from which it was transferred. If you wish, you can vary the number
of times that transferred calls ring before they are returned to the sender.
For example, if your voice terminals serve large areas or if employees cannot stop
their work immediately to answer calls, you may want transferred calls to ring as many
as nine times before they are returned. On the other hand, if you prefer to minimize
ringing at voice terminals that are unattended or in public places, you can set the
return interval for one or two rings. You can also set your system not to return trans-
ferred calls at all.
ONE-TOUCH HOLD WITH CALL ANNOUNCEMENT
Would you like the ability to place a call on hold while you place an intercom call?
One-Touch Hold with Call Announcement allows you to place a call in progress on
hold while you place an intercom call with voice announcement, by simply pressing
the Auto Intercom button of the coworker you wish to contact. A call on Hold can be
accessed by using Line Pickup or, if the line appears on the voice terminal, by press-
ing the appropriate line button.
Your MERLIN system is delivered to you set for OneTouch Transfer rather than for
One-Touch Hold with Call Announcement. With OneTouch Transfer, a person talk-
ing with someone from outside your business can transfer the call to a coworker by
simply touching the coworker's Auto Intercom button.
#63
SYSTEM SPEED DIAL CODES
#63
23