Administering Night Service With Outward Restriction - AT&T MERLIN 3070 Administration Manual

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Administering Night Service With Outward Restriction

This Night Service feature prevents unauthorized after-hours use of your business'
telephones. When Night Service with Outward Restriction is in effect, staff members
who know the Night Service password can make calls on their voice terminals as
usual. Other people can dial only emergency numbers that you specify, such as the
telephone numbers for your local police and fire departments. If someone tries to
dial a nonemergency number without entering the password, the call won't go through
unless the person is using a voice terminal on the Night Service Exclusion list.
For example, Frank has administered Night Service with Outward Restriction at Primo
Foods. All the voice terminals are restricted while Night Service is in effect, except
the plant manager's. Because the plant manager would rather not enter a password
when he makes after-hours calls, Frank has assigned his voice terminal to the Night
Service Exclusion list.
Barbara, who manages the Finance Department, often places calls to Prime's West
Coast distributors after the department's attendant has left for the day. To do this while
Night Service is in effect, Barbara touches Recall, then dials the 4-digit Night Ser-
vice password, without lifting her handset. Then she lifts her handset and dials her
call.
If your system includes Automatic Route Selection (ARS), people must dial the
password before each call. If you don't have ARS, however, people can make a series
of calls without entering the password again. If Primo did not have ARS, for exam-
ple, Barbara would touch Recall and dial the password, without lifting her handset.
Then she would lift her handset and dial her first call. She would just touch Recall
between calls rather than reentering the password.
If a user doesn't dial the password within one minute after touching Recall, the voice
terminal remains outward restricted.
NOTE: Once you have administered a password, Night Service with Outward
Restriction will be activated for all your voice terminals whenever Night Service is
turned on at any attendant console. At any given time, only one attendant can enter
the password to turn Night Service on or off. If in the future you want to keep the ring-
ing and alerting features of Enhanced Night Service but eliminate the calling restric-
tions, all you need to do is remove the password.
To administer Night Service with Outward Restriction, you specify a 4-digit password
for your system and set up an allowed list of up to ten emergency numbers. If you
want one or more voice terminals to be free from Outward Restriction, assign them
to the Night Service Exclusion list.
NOTE: Keep in mind that users of basic telephones with the Basic Telephone Module
cannot enter a password. If you have basic telephones with this module, you'll need
to assign the people who use them to the Exclusion list if you want these people to
be able to make nonemergency calls while Night Service with Outward Restriction
is in effect.
Follow the procedure below to administer Night Service with Outward Restriction.
You can also use this procedure to change your current password, list of emergen-
cy numbers, or Night Service Exclusion list.
1. If you have not already done so, enter administration mode by following the
boxed instructions on page 28.
2. Touch Adm Misc.
The lights next to the administration mode buttons stop flashing, and the green
light next to Admin Misc becomes steady.
3. To administer a password for your system, dial the 4-character code #309, then
perform one of the following operations:
• To create a new password or replace an exisiting password, dial any 4
digits. You can use the digits 0 through 9 in any combination.
• To remove an existing password, touch Drop.