Setting Your System To Operate With The Call Management System - AT&T MERLIN 3070 Administration Manual

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SETTING YOUR SYSTEM TO OPERATE WITH THE CALL
MANAGEMENT SYSTEM
If your business has the Call Management System (CMS) for the MERLIN Com-
munications System, you need to set your basic MERLIN system to be compatible
with this automatic call distributor.
If you do not have CMS, go on to the next section, "Setting Up Square Systems."
If you have CMS, follow the procedure below to set your system for operation with
CMS or to change it from CMS to non-CMS operation. For details on configuring your
MERLIN system to work best with CMS, see your CSM documentation.
1. If you have not already done so, enter administration mode by following the
boxed instructions on page 28.
2. Touch Adm Misc.
The lights next to the administration mode buttons stop flashing, and the
green light next to Adm Misc becomes steady.
3. Dial the 4-character code #314, then perform one of the following operations
• To set your system to work with CMS, dial 1.
• To set your system to work without CMS, dial 0.
4. Touch Adm Misc.
The lights next to the administration mode buttons flash.
5. Continue to admister your system or leave administration mode by follow-
ing the boxed instructions on page 28.