Preparing To Administer Group Call Distribution - AT&T MERLIN 3070 Administration Manual

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Preparing to Administer Group Call Distribution

As you administer Group Call Distribution, keep these points in mind:
You may have up to six Call Distribution groups.
• Each group can contain as many as 15 voice terminals.
• You can assign a voice terminal to more than one group.
• You can associate up to 30 outside lines and up to 11 line pools with each group.
• A line or line pool can be associated with only one group.
Follow the procedure below to setup or change Call Distribution groups and to assign
lines and line pools to groups. As you administer this feature, refer to your completed
Call Distribution Group Directories in the Appendix to see which voice terminals and
which lines, if any, should be assigned to each group. If you are assigning lines and
line pools to a group, check your Voice Terminal Configuration Forms to be sure each
voice terminal in the group has access to those lines or line pools.
1. If you have not already done so, enter administration mode by following the boxed
instructions on page 28.
2. Touch Adm Misc.
The lights next to the administration mode buttons stop flashing and the green light
next to Adm Misc becomes steady.
3. Dial the 3-character code #85
4. Dial the number (0 through 5) of the Call Distribution group that you want to set
up or change.
5. Touch the Auto Intercom button of each voice terminal you want to add to or
remove from this group until the light next to the button shows the appropriate
code.
Green light on = voice terminal is included in the Call Distribution group
Green light off = voice terminal is not included in the Call Distribution group
If you don't have an Auto Intercom button for a voice terminal, perform one of the
following operations, as step 5, to add it to or remove it from this Call Distri-
button group.
• To add the voice terminal to the group, touch Hold, then dial its inter-
com number.
• To remove the voice terminal from the group, touch Drop, then dial its inter-
com number
• To remove all the voice terminals from the group, touch Drop, then touch .
If you use Hold or Drop, the console beeps if the voice terminal you want
to add is already in the group or if the voice terminal you want to remove
isn't in the group.
6. Green lights show next to the buttons of lines that are assigned to this Call
Distribution group. Red lights show next to the buttons of all lines that are
part of line pools.
If you want to associate lines or line pools with this Call Distribution group, touch
each line button until the light next to the button shows the appropriate code.
Touching the button of any line in a line pool changes the status of the whole line pools.
Green light on = line or line pool is assigned to the Call Distribution group
Green light off = line or line pool is not assigned to the Call Distribution group