Assigning Programmable Line Ringing For Incoming Calls 1 1 - AT&T MERLIN 3070 Administration Manual

ASSIGNING PROGRAMMABLE LINE RINGING FOR INCOMING CALLS
You can customize the line buttons, pool buttons, and Cover buttons on your voice
terminals so that calls coming in on those lines ring in one of three different ways: im-
mediate ring, delayed ring, or no ring.
All lines at attendant consoles are set to ring immediately. When your system is first
installed, all lines above the dial pad on nonattendant consoles are set to "immediate
ring" except for lines assigned to the pool buttons in a pooled system. These lines
are initially set to "no ring". Lines to the right of the dial pad are also set to "no ring"
initially. The ringing assignment for outside calls in no way affects internal calls, such
as intercom and transferred calls. If you are assigning line ringing for the first time,
please read the following information.
• Immediate ring. Assign immediate ringing of a line to anyone responsible for
answering that line first (for example, the attendant, a secretary, or a receptionist).
This option is also useful for personal lines that should not be screened or for
people who answer their own calls.
• Delayed ring. Delayed ring provides backup coverage on shared lines. The
voice terminal assigned delayed ringing for a certain line does not ring unless
someone else fails to answer after two rings. Assign delayed ringing of a line
to anyone who is responsible for answering a shared line if someone else doesn't
pick it up, such as a group secretary. Delayed ring may also be useful on an at-
tendant console that backs up your primary attendant console. (If you want to
provide coverage for inside or transferred calls, or for lines that are not shared,
use the Cover feature described on page 112.)
• No ring. Assign no ring to lines on a voice terminal that are always screened
first at another voice terminal, such as pooled lines or someone's lines that ring
first at a secretary's voice terminal. This option is also appropriate for voice ter-
minals with no regular users or voice terminals in public places such as lobbies
or conference rooms. When you assign no ring to an individual line, the green
light next to the line button still flashes when a call comes in on the line. However,
if you assign no ring to a pool button, the green light next to the button does
not flash.
Use Centralized Voice Terminal Programming to assign line ringing from the ad-
ministrator/attendant console, or follow the procedure below.
1. Go to the voice terminal you want to program.
2. Slide the T/P switch on the left side of the voice terminal to P.
The voice terminal rings every 5 seconds to remind you it is in program mode.
3. Touch the outside line button that you want to program until the red light
beside it shows the appropriate code. Each succesive touch gives you one
of these codes:
Steady red light on = immediate ring
Flashing red light = delayed ring
Red light off = no ring
4. Repeat step 3 for each line that you want to program.
5. If you have more options to program on this voice terminal, you can do so.
Otherwise, slide the T/P switch to the center position to return to normal operation.
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