Chapter 12
Troubleshooting
General Problems
You cannot configure the Ethernet card or print from the network.
Cause
Printer settings or network
settings may be wrong.
You are unable to set the IP address using the arp command.
Cause
The network cable may be
disconnected.
The address of the router is
set as the default gateway.
What to do
First, press the status sheet button to
try to print a status sheet, as described
in Chapter 1.
If a status sheet does not print, set the
interface mode of the printer's control
panel to Auto or Option. If you can
print a status sheet, check the
network settings.
What to do
Connect the network cable. Also,
check the network environment.
Set the IP address of your computer
for the default gateway temporarily.
After setting the IP address, return
the default gateway to the original
value.
Troubleshooting 12-1
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