Appendix G: Getting Help - Intel SR1680MV - Server System - 0 MB RAM Service Manual

Appendix G: Getting Help

If you encounter an issue with your server system, follow these steps to obtain support:
1. Visit the following Intel support web page:
http://support.intel.com/support/motherboards/server
This webpage provides 24x7 support when you need it to get the latest and most complete
technical support information on all Intel Enterprise Server and Storage Platforms.
Information available at the support site includes:
•
Latest BIOS, firmware, drivers, and utilities
•
Product documentation, installation, and quick start guides
•
Full product specifications, technical advisories, and errata
•
Compatibility documentation for memory, hardware add-in cards, chassis support
matrix, and operating systems
•
Server and chassis accessory parts list for ordering upgrades or spare parts
•
A searchable knowledgebase to search for product information throughout the
support site
2. If you are still unable to obtain a solution to your issue, send an email to Intel's
technical support center using the online form available at
http://supportmail.intel.com/scripts-emf/welcome.aspx
3. Lastly, you can contact an Intel support representative using one of the support
phone numbers available at
(charges may apply). Intel customer support suggests filling out the issue report
form available at
Intel also offers Channel Program members around-the-clock 24x7 technical phone
support on Intel
Server Management at http://www.intel.com/reseller/.
You will need to log in to the Reseller site to obtain the 24x7 number.
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Intel Server System SR1680MV Service Guide
http://support.intel.com/support/9089.htm
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"Intel Server Issue Report Form"
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server boards, server chassis, server RAID controller cards, and Intel
to better service the issue.
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