Appendix A:
Note: Filling out this form completely is required for any escalation.
===============================================================
Customer Contact Information:
Customer Support Case #:
===============================================================
®
Intel
(Example: S5000PSL or SR6850HW4)
===============================================================
Server Chassis:
(Example SC5400. If third-party chassis used, indicate make and model.)
===============================================================
Baseboard Information: (some information maybe found by
accessing BIOS & going through the Server Management menu ->
System Information)
Baseboard PBA/TA/AA # (Example: 123456-789):
System BIOS Version:
®
Intel
Remote Management Module Firmware Version (if applicable):
®
Intel
Management Module BMC Revision (if applicable):
BMC/mBMC Version:
FRU/SDR Version:
HSC Version:
Has the latest BIOS been tried? (Yes/No):
®
Intel
Server System SR1680MV Service Guide
®
Intel
Form
Issue Report Form (Rev 3.6)
Server Board or System:
- can be found on the white sticker label on the baseboard
Server Issue Report
105
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