Dell IDRAC6 User Manual page 199

Unable to Log into iDRAC6 as an Active Directory User
• If you cannot log into the iDRAC6 as an Active Directory user, try to log
into the iDRAC6 without enabling the Smart Card logon. If you have
enabled the CRL check, try the Active Directory logon without enabling
the CRL check. The iDRAC6 trace log should provide important messages
in case of CRL failure.
• You also have the option of disabling the Smart Card Logon through the
local racadm using the following command: racadm config -g
cfgActiveDirectory -o cfgADSmartCardLogonEnable 0
• For 64–bit Windows platforms, the iDRAC6 authentication Active–X
plug–in is not installed if a 64–bit version of Microsoft Visual C++ 2005
Redistributable Package is deployed. To install and run the Active–X
plug–in properly, deploy the 32–bit version of Microsoft Visual C++ 2005
SP1 Redistributable Package (x86). This package is required to launch the
Virtual Console session on a Internet Explorer browser.
• If you receive the following error message
Smart Card Plug–in. Please check your IE settings
or you may have insufficient privileges to use the
Smart Card Plug–in
SP1 Redistributable Package (x86). This file is available on the Microsoft
Website at www.microsoft.com. Two distributed versions of the C++
Redistributable Package have been tested and they allow the Dell Smart
Card plug–in to load. See Table 8-2 for details.
Table 8-2. Distributed Versions of the C++ Redistributable Package
Redistributable
Package File Name
vcredist_x86.exe
vcredist_x86.exe
• Ensure that iDRAC6 time and the domain controller time at the domain
controller server are set within 5 minutes of each other for Kerberos
authentication to work. See the RAC Time on the System Remote
Configuring iDRAC6 for Single Sign-On or Smart Card Login
, then install the Microsoft Visual C++ 2005
"
Version Release Date
6.0.2900.2180 March 21, 2006
9.0.21022.8 November 7, 2007 1.73 MB MS
" Not able to load the
Size Description
2.56 MB MS
Redistributable
2005
Redistributable
2008
199