22. 24 Month Carry-in Product Warranty
You can register your product(s) online at www.CentSys.co.za, which will assist
you in keeping a record of your date of purchase or installation, serial numbers,
etc.
All of our products are manufactured with extreme care, thoroughly inspected and tested.
The goods supplied by us shall be subject to the provisions of sections 55 to 57 of
the Consumer Protection Act (68/2008) except where the provisions of the warranty
contained in our product documentation are more favourable to the purchaser. Subject
to the warranty contained in our product documentation, if applicable, our products are
warranted for a period of twenty-four months after delivery. However, it is expressly
noted that batteries carry a six month warranty due to the nature of these products
being such that they are subject to possible misuse. Please note that warranties will be
honoured on a carry-in basis; in other words, the product in question must be taken in
to one of our branches, or to the authorised reseller that the product was purchased
from, for assessment and, if necessary, repair. For equipment not of our manufacture,
the warranty as supplied by the original manufacturer will apply if such warranty is more
favourable to the purchaser than the relevant provisions of the Consumer Protection Act
(Act 68/2008 of South Africa), or any other applicable law as so required in different
countries in which the product was sold. Such warranty is valid only once full payment
has been received for such goods.
Australian customers:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure
Any warranty may be voidable on any equipment which:
1. Has not been installed in accordance with the installation instructions provided.
2. Has been subject to misuse or which has been used for any purpose other than that
designed for by the manufacturers.
3. Has damage caused as a result of handling during transit, atmospheric conditions
(including lightning), corrosion of metal parts, insect infestation, power surges or
other forces outside of the control of the manufacturer.
4. Has been repaired by any workshop and / or person NOT previously authorised by the
manufacturer.
5. Has been repaired with components not previously tested, passed or authorised by
Centurion Systems (Pty) Ltd, South Africa or one of its subsidiary companies.
Any warranty may be voidable on any equipment which:
1. There has been a failure to install the product in accordance with the installation
instructions provided by the manufacturer, or
2. A failure to abide by the safety instructions provided by the manufacturer, or
www.CentSys.com
page 97
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