Clean The Touchscreen; View Software Details; Updating Your Skype For Business Phone Software; View Software Update Information - Polycom VVX 201 Series User Manual

Clean the Touchscreen

The touchscreen on VVX 500/501 and 600/601 phones requires minor maintenance, but you may
periodically need to clean the touchscreen. Use a clean, dry, microfiber cloth—the kind you would use to
clean glass surfaces—to wipe the touchscreen. Do not use chemicals to clean the touchscreen.
Before you clean the screen, disable it so you don't activate phone functions while you wipe the
touchscreen.
T
ASK
1 Navigate to Settings > Basic > Screen Clean.
2 Wipe the screen with a clean, dry, microfiber cloth.
3 Press any key on the phone dial pad to enable the touchscreen again.
If you clean the touchscreen, but it's still dirty, dampen a soft, lint-free cloth with an isopropyl alcohol
and water solution of 50:50, and then wipe the screen with the cloth. Always use the dampened cloth
to apply the solution; never apply the solution directly to the touchscreen, which could seep inside the
screen or stain the phone.

View Software Details

You can view the details for the software version on your phone, the latest software update available for your
phone, and the status of the latest update.
» Navigate to Settings > Status > Software Update.

Updating Your Skype for Business Phone Software

When you are signed into Skype for Business on your phone, you can update your phone with the latest UC
Software from the Skype for Business server and view information for the software update.

View Software Update Information

You can view information about the software update before you update your phone.
» When prompted to update software, press Details.

Update Your Skype for Business Phone Software

When a software update is available, a notification is displayed on your phone.
» When prompted to update software, press Reboot to restart the phone and get the latest update.

Update Skype for Business Software Later

If you do not want to update your phone software when prompted, you can choose to cancel the prompt and
update the software at a later time. You can press the Dev Updt soft key at any time to update the phone's
software.
Polycom, Inc.
Maintaining Your Phone
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