Viewing Call Status On The Boss's Line; View Held Boss Calls - Polycom VVX 201 Series User Manual

Figure 2: Answered call notification on the boss's phone
» Do one of the following:
Select Answer.
Select Dismiss or Ignore.
Select Boss VM.

Viewing Call Status on the Boss's Line

A boss and delegate can both view the status of any call on the other's phone. Bosses can see when a
delegate answers or holds a call, which delegate answered the call, and the call information of the caller.
Delegates can see when a boss is in an active call or has placed a call on hold. Bosses and delegates can
also resume calls held on the other's line.
When there is an active call on the boss's line, for VVX 500/501 and 600/601 phones, a solid red bar is
displayed on the boss's line key on the boss and delegates' phones. For 201, VVX 300 series, and 400
series phones, a steady red LED light on the boss's line key indicates there is an active call on the boss's
line.
The next figure displays a call on the boss's line on a VVX 500/501 phone.
Figure 3: Call on the boss's line on a VVX 500/501 phone

View Held Boss Calls

Bosses and delegates can both view held calls on the boss's line. A flashing red bar or LED light indicates
that a call is on hold on a boss's line.
Polycom, Inc.
Shared Lines
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