Polycom VVX 201 Telephone Feature Overview Polycom 201 Series Business Phone ® ® Key Benefits How to Use your Polycom VVX 201 Business Media Phone General Help Answering the Phone Voicemail Transfer a Call Conference Call (Three-Way Calling) Call Park...
Entry-level Two-line IP phone with HD sound quality and 2 Ethernet ports The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100 Ethernet ports, that delivers enterprise grade sound quality. The Polycom VVX 201 phone is a stylish, cost effective telephony solution, ideal for retail environments, call centers or shared/common areas, such as lobbies, hallways and break rooms or anywhere needing simple and reliable connectivity.
Polycom VVX 201 How to Use your Polycom® VVX® 201 Business Media Phone General Help This is not a touch screen telephone and requires the use of the Navigation Wheel (Key) and Select Key to navigate through the items displayed on the display screen or using the buttons around the display window. The content choices will change in the Soft Key area by the activity state of the phone.
• Transfer a Call With the new Polycom firmware 5.5 for the VVX Series telephones, call transferring can now be set up with either Blind or Consultative transfer capabilities. The default setting is a Consultative transfer type. Each user can change their default Transfer setting:...
Polycom VVX 201 Note: Please choose what you would like your default setting to be. When you need to transfer a call, if you hold the soft key labeled Transfer down for a few seconds, a window will be displayed, allowing you to choose between Consultative and Blind for each call. If you simply touch Transfer soft key then your default setting would be automatically used.
Polycom VVX 201 Call Park Call Park is a “non-exclusive Hold. It puts a call on hold that can be picked up any telephone within the company. A call can be parked by anyone at any extension and then the call can be picked up from any extension. Once a call has been parked, your phone is free for other calls.
Directory (from the Home key) This is a view of the numbers saved into the phone using the Polycom phone services with your personal phone list, group custom directory, and/or group common phone list. You can easily arrive here by tapping Home, and then selecting the Directories with the Navigation Wheel and the Select Key.
Polycom VVX 201 Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software upgrade. There are two ways to reboot the phone: Unplug the power supply or Ethernet LAN cable, wait two seconds and then plug it back in.