Polycom VVX 201 User Manual
Business media phones
Hide thumbs
Also See for VVX 201:
- User manual (166 pages) ,
- Owner's manual (58 pages) ,
- Getting started (49 pages)
Related Manuals for Polycom VVX 201
Summary of Contents for Polycom VVX 201
- Page 1 USER GUIDE 5.5.1 | October 2016 | 3725-49085-001A ® ® Polycom Business Media Phones with Better Together over Ethernet Applies to Polycom VVX 201, 300 Series, 400 Series, 500 Series, and 600 Series Business Media Phones...
- Page 2 Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.
-
Page 3: Table Of Contents
Start the Polycom BToE Connector ......... . .8 Disable Auto-Start for the Polycom BToE Connector ......8 Pairing Your Phone with Your Computer . - Page 4 Better Together over Ethernet ..........16 Troubleshoot Polycom BToE Connector Installation ......16 Troubleshoot Polycom BToE Connector Start Issues .
-
Page 5: Before You Begin
Before You Begin This Polycom VVX Business Media Phones with Better Together over Ethernet User Guide contains overview information on using Polycom VVX Business Media Phones in a Microsoft environment with Better Together over Ethernet. Audience, Purpose, and Required Skills This guide is intended for beginning users, as well as intermediate and advanced users who want to learn more about their phone’s features. - Page 6 Before You Begin ● Regulatory Notice—This guide provides information for all regulatory and safety guidance. You can also view Feature Descriptions and Technical Notifications on the Polycom Voice Support page. These documents describe workarounds to existing issues and provide expanded descriptions and examples for phone settings and features.
-
Page 7: Logging Into And Locking Your Phone
After you sign out of Skype for Business, you cannot call or view your Skype for Business contacts. However, you can still use other phone features. » Press the Sign Out soft key or select Settings > Features > Skype > Sign Out. Polycom, Inc. -
Page 8: Set The Time And Date Format
If you do not create a lock code when prompted, you will be automatically signed out of your phone, and you must create a lock code when you sign into your phone again. Polycom, Inc. -
Page 9: Lock Your Phone
If you forget your lock code, you can reset the code from your phone using your login password. 1 On the Lock screen, select Unlock or tap 2 Select Forgot or tap 3 On the Forgot Lock Code screen, enter your login password or PIN for your Skype for Business account. Polycom, Inc. - Page 10 Logging Into and Locking Your Phone 4 Enter and confirm your new lock code. Polycom, Inc.
-
Page 11: Ethernet
In order to use BToE, you need to download and install the Polycom BToE Connector application. Installing the Polycom Better Together over Ethernet Connector The Polycom BToE Connector enables you to use the BToE feature on your VVX phone when it’s connected to a Microsoft ®... -
Page 12: Start The Polycom Btoe Connector
A User Account Control dialog box is displayed. 4 Ensure that the dialog box lists Polycom Inc. as the verified publisher and click Yes. If Polycom Inc. is not listed as the publisher, click No and download the application again from the Polycom Voice Support site. -
Page 13: Pairing Your Phone With Your Computer
Before you can begin using BToE, you must pair your Polycom phone and your computer. By default, your phone is set to pair with your computer automatically when Better Together over Ethernet is enabled and you connect your phone to your computer over Ethernet. -
Page 14: Manually Pair Your Phone With Your Computer Using Btoe
Polycom VVX Phone is displayed in your list of audio devices in your Skype for Business client. When the same user account is signed into the phone and the Skype for Business client, your computer and phone are paired, and BToE is activated. -
Page 15: Set Your Phone As Your Primary Audio Device
Set Your Phone as Your Primary Audio Device Before you begin using the BToE feature, you need to ensure that your Polycom VVX phone is set as your primary audio device in your Skype for Business client on your computer. -
Page 16: Use Your Phone As Your Primary Audio Device For Your Computer
Use BToE to Open the Web Configuration Utility When your phone is paired with your computer, you can launch the Web Configuration Utility from the Polycom BToE Connector application. You can use the Web Configuration Utility to update or change user features for your phone. -
Page 17: Answer Btoe Calls
Note: If you want to route audio from media that uses the computer's speakers, such as from web videos or media players, you must manually change the computer's default audio speaker device to use Polycom VVX Phone. Answer BToE Calls... -
Page 18: Move Call Audio Between Your Phone And Computer
BToE is disabled on your phone, and you can no longer use the BToE feature. Stop BToE on Your Computer You can stop the Polycom BToE Connector at any time. When you stop the application, you can no longer use the BToE functions on your Polycom phone and computer. - Page 19 Connecting to Skype for Business on Your Phone using Better Together over Ethernet reinstall the Polycom BToE Connector and repeat the steps for enabling and pairing your Polycom phone and computer. Before uninstalling the Polycom BToE Connector, you need to disable BToE and unpair your phone and computer.
-
Page 20: Troubleshooting
2 Select the folders AppData > Local > Temp > MSI*.LOG. Troubleshoot Polycom BToE Connector Start Issues If the Polycom BToE Connector successfully installs, but the application fails to start or you experience other application-related failures, uninstall the Polycom BToE Connector and reinstall the application. -
Page 21: Troubleshoot Pairing
Make sure that the Ethernet cable is plugged into the PC port on the phone. If the warning message states that the phone was unable to pair, you need to ensure that Polycom BToE Connector is an allowed program in your system's firewall on your computer.
Need help?
Do you have a question about the VVX 201 and is the answer not in the manual?
Questions and answers