When Auto Answer is enabled and you receive an incoming call while in a call, the incoming call is not
answered until you end or hold the current call.
T
ASK
1 Navigate to Settings > Basic > Preferences > Auto Answer.
2 From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3 Select Microphone Mute, and choose Yes (the default setting) to mute the microphone for
auto-answered calls.
4 Select Save.
These settings are applied to all incoming calls on your phone.
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:
ELATED INFORMATION
Features for Mobility-Impaired Users
Controlling Your Phone with Polycom Desktop Connector
Use Your Headset for All Calls
Answer a Call on a Locked Phone
When you set up your phone so that you can answer incoming calls when your phone is locked, you can
answer calls by entering your user password.
T
ASK
1 From the Incoming Call screen, select Answer.
2 Enter your user password or guest PIN and select Enter.
The call connects.
Answer a Skype for Business Call on a Locked Phone
You can answer incoming calls without unlocking the phone. However, when you answer a call without
unlocking the phone first, you cannot perform additional call actions, such as hold, resume, or transfer calls,
until you unlock the phone. The only soft keys available during the call are the End Call and Unlock soft key.
You can unlock the phone at any time during the call.
» Select Answer.
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:
ELATED INFORMATION
Lock Your Phone
Answer an Incoming Call
Answer Intercom Calls
When you receive an intercom call on your phone, the call is answered automatically using the
speakerphone. You can switch to the handset or headset after the call is answered.
If your phone is set up to answer intercom calls with your microphone muted, you need to unmute your
microphone before responding to the call.
» After the call is answered, press the Mute key and reply.
Polycom, Inc.
Audio Calls
32
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