Polycom VVX 101 Quick Reference Manual

Quick Reference Guide
Polycom VVX 101 & 201
Enter Data
Use the dialpad keys to enter
information.
To Type Using Dial Pad Keys:
»
Press a key repeatedly to view the
character options and stop to
select.
To backspace, press
To Type Other Characters:
»
Press Encoding.
When using the dialpad keys, use
the 1, *, 0, and # keys.
Answer Calls
You can answer calls using the
handset, speakerphone, or a headset.
To Answer a Call:
Do one of the following:
»
To answer with the speakerphone,
or press Answer soft key.
press
»
To answer with the handset, pick
up the handset.
»
To answer with a headset, press
.
Hold and Resume Calls
You can have multiple calls on hold
and resume a call at any time.
To Hold a Call:
»
Highlight the call and press the
Hold soft key.
To Resume a Call
»
Highlight the call and press the
Resume soft.
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Place Calls
You can only have one active call in
progress on your phone.
You can use the handset,
speakerphone, or headset for calls.
During a call, you can change modes
by picking up the handset, or by
pressing or .
To Place a Call:
Do one of the following:
» Pick up the handset, press
, enter the phone number, and
press Send.
»
Enter the phone number, press
Dial and pick up the handset, or
press .
»
From the Lines screen, press the
Line key, enter the phone number,
and select Send.
»
From the Home screen, select
New Call, enter the phone
number, and press Send.
Select a Favorite from the Home
»
screen.
Select a contact from the Recent
»
Calls list and select Dial.
Select a contact from the Contact
»
Directory and select Dial.
Transfer Calls
You can transfer calls to any contact
and choose the way to transfer the
call.
To Transfer a Call:
1. Press and hold the Transfer soft
key.
2. Choose Blind or Consultative.
3. Dial a number or choose a
contact. If you chose Blind, the
or
call is transferred immediately.
4. If you chose Consultative,
press the Transfer soft key after
speaking with your contact.
End Calls
You can only end active calls.
To End an Active Call:
»
Replace the
cradle, press
the End Call soft key.
To End a Held Call:
To end a held call, you must
resume the call first.
1. Highlight the held call and press
Resume.
Press End Call.
2.
VVX 101
handset in the
or , or press
VVX 201