Change The Headset Mode; Controlling Calls With Electronic Hookswitch; Disconnect Your Headset; Using Bluetooth Headsets With Vvx 600 Phones - Polycom VVX 201 Series User Manual

Change the Headset Mode

Headsets that come with a docking station have two modes: soft phone and desk phone mode. In order for
you to control your phone using your headset, your headset must be in soft phone mode. If you cannot
operate the phone from your headset, it is possible your headset is in desk phone mode.
» Press and hold the headset hookswitch until you hear a sound or message on the headset.

Controlling Calls with Electronic Hookswitch

After you have followed the procedures for connecting your headset and enabled EHS, you can use the
controls on your headset to answer, mute, and end calls. If supported on your headset, you can also place
calls on hold. See your headset's user documentation for information on controlling calls from your headset.
When you are in an active call and you receive an incoming call, you cannot use the hookswitch control on
your headset to place the active call on hold and answer the incoming call. Pressing the hookswitch control
on the headset ends the active call and answers the incoming call. To place the existing call on hold and
answer the incoming call, answer the call on your phone.

Disconnect Your Headset

If you want to disconnect or change your headset, you need to properly detach your headset from your
phone.
T
ASK
1 Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.
2 Select Regular Mode.
3 Remove the EHS adapter from the serial port on the back of the phone.

Using Bluetooth Headsets with VVX 600 Phones

VVX 600/601 phones support Bluetooth headsets as well as analog and USB headsets. If your system
administrator has enabled Bluetooth capability for your phone, you can use a Bluetooth headset to handle
calls. When a Bluetooth headset is connected and in use, the headset key
multiple types of headsets connected to your phone, the Bluetooth headset is used automatically for all
calls.
This section provides you with information on how to enable Bluetooth on your VVX 600/601, how to pair
and connect your Bluetooth headset, how to use your Bluetooth headset with your phone, and how to
disconnect and remove your headset.

Enable Bluetooth and Connect a Headset

In order to use a Bluetooth headset with your phone, you need to enable Bluetooth, pair your headset, and
connect your Bluetooth device to your phone. You can pair up to four Bluetooth headsets with your phone;
however, you can connect only one headset at a time.
The following instructions are intended as a guide, and do not apply to all Bluetooth devices. You can usually
find instructions for your headset on the device manufacturer's web site.
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