Set A Ringtone For Boss Calls; Edit The Delegates Group; Managing Calls On The Boss's Line; Respond To Incoming Boss Calls - Polycom VVX 201 Series User Manual

Set a Ringtone for Boss Calls

As a delegate, you can set a distinct ringtone for incoming calls on each of your assigned bosses' lines.
T
ASK
1 Navigate to Settings > Basic > Ring Type > Boss Ring Type.
2 Select a boss and select a ring tone.

Edit the Delegates Group

You cannot edit the Delegates group on your phone. If you want to add or remove delegates, you need to
edit the Delegates group in your Skype for Business client.
T
ASK
1 In your Skype for Business client, click
2 Select Edit my delegate members, as shown next.
3 Do one of the following:
Select Add to add delegates.
Select a delegate and click Remove to delete the delegate from the group.
Delegates removed from the Delegates group can no longer monitor call activity on a boss's line.

Managing Calls on the Boss's Line

A boss can monitor calls on the delegate's line, and delegates can place, answer, hold, or transfer calls on
behalf of the boss's line.

Respond to Incoming Boss Calls

When a call is placed to the boss's line, the call is displayed on the boss and delegate's phones. As a
delegate, you can answer an incoming call on a boss's line, reject the call, or forward the call directly to the
boss's voicemail.
If an incoming call for a boss is answered by a delegate or the boss answers the incoming call, a notification
is displayed on the boss and delegate's phones.
Polycom, Inc.
and select Tools > Call Forwarding Settings.
Shared Lines
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