Troubleshooting
This section lists potential issues, problems, and common difficulties and possible solutions to guide you
towards resolving those issues.
Speakerphone
If your speakerphone doesn't work, your system administrator may have disabled it. If this is the case, a
message is displayed informing you that Handsfree is disabled after you press the speakerphone key. In
this case, use the handset or a headset to handle calls.
USB Port
If you attach a USB device to your VVX 401/411, 500/501, or 600/601 phone, and the phone does not detect
the attached USB device, your system administrator may have disabled the USB port on your phone. In this
case, you cannot attach a USB flash drive to your phone to use the following features:
● Call recording
● Picture frame
● USB headset
● USB charging device on the VVX 600/601
Contact your system administrator for help on enabling the USB port on your phone.
R
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ELATED INFORMATION
Recording Audio Calls
Use a USB Flash Drive to Add a Background
Use Personal Photos as Screen Savers
Overview of Phone Hardware and Keys
Use Your Phone as a Digital Picture Frame
Connecting a Headset
Use Your Headset for All Calls
Check the Status of the Calendar
When you do not see the Calendar icon on the Home screen or if you are not receiving meeting reminders,
it is possible that your phone is not connected to the Microsoft Exchange Server.
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Need help?
Do you have a question about the VVX 201 Series and is the answer not in the manual?