Austroflamm Ruby 2.0 Operating Manual
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Austroflamm Ruby 2.0 Operating Manual

Austroflamm Ruby 2.0 Operating Manual

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Summary of Contents for Austroflamm Ruby 2.0

  • Page 1 Operating manual Ruby 2.0 www.austroflamm.com...
  • Page 2 Printing, spelling and typographical errors reserved. The information in this document is subject to change without prior notice and should not be construed as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 3: Table Of Contents

    Operating manual Ruby 2.0 Contents Contents General information ............................Copyright.............................. Information about the document ...................... Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Abbreviations ............................Safety..................................Importance of the safety instructions ....................
  • Page 4 Contents Operating manual Ruby 2.0 10.1 Requirements for operation ....................... 73 10.2 Operating modes ..........................74 10.2.1 Pellet operation............................ 74 11 Commissioning ..............................76 11.1 First start-up............................76 11.1.1 Setting time and date.......................... 77 11.1.2 Setting the fuel quality ........................77 11.1.3...
  • Page 5 Operating manual Ruby 2.0 Contents 15 Cleaning ................................93 15.1 Cleaning the pellet stove, flue gas paths and flue pipe ..............93 15.2 Stove models with automatic riddling grate ..................93 15.3 Cleaning the exhaust gas pipes......................94 15.4 Cleaning the door window......................... 98 15.5...

  • Page 6: General Information

    Information about the document The information in this document is subject to change without prior notice and should not be con- strued as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 7: Purpose Of The Manual

    Operating manual Ruby 2.0 2 | Purpose of the manual Purpose of the manual This manual is a component part of the pellet stove and is intended to contribute to the pellet stove being safely installed and maintained. Please read this manual before using the stove for the first time.

  • Page 8: Abbreviations

    2 | Purpose of the manual Operating manual Ruby 2.0 Abbreviations Abbreviation Meaning Heat Memory System Air distribution module...

  • Page 9: Safety

    Operating manual Ruby 2.0 3 | Safety Safety In this manual we give you numerous safety instructions for the safe operation of your pellet stove. These instructions are characterized differently as follows, depending on their importance: Importance of the safety instructions NOTICE Particular behaviour and/or activities that are required for safe working.
  • Page 10 3 | Safety Operating manual Ruby 2.0 • Please alert children to these dangers, and keep them away from the pellet stove when it is operat- ing. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden.

  • Page 11: Special Types Of Danger And Personal Protective Equipment

    Operating manual Ruby 2.0 3 | Safety • Never use petrol, petroleum-like lamp oils, petroleum, barbecue lighters, ethyl alcohol or similar li- quids to ignite or “reignite” a fire in the pellet stove. All such liquids are to be kept away from the space heater when it is in operation.

  • Page 12: Product Overview

    Operating manual Ruby 2.0 Product overview Intended use The Austroflamm pellet stove described in this manual is manufactured to the EN 14785 standards as a type A1 self-closing appliance. NOTICE Operation is only permitted with the door shut, ash pan locked and hopper lid closed.

  • Page 13: Positioning Of The Nameplate

    The nameplate of your pellet stove is located on the inside of the hopper lid. Fig. 2: Nameplate Energy label Austrof amm RUBY 2.0 ENERGIA · ЕНЕРГИЯ · ΕΝΕΡΓΕΙΑ · ENERGIJA · ENERGY · ENERGIE · ENERGI 2015/1186 Fig. 3: Ruby 2.0 energy label...

  • Page 14: Technical Data

    5 | Technical data Operating manual Ruby 2.0 Technical data Technical data under Directive (EU) 2015/1185 and del. as per Regulation (EN) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
  • Page 15 Operating manual Ruby 2.0 5 | Technical data Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- Space heating emis- Space heating emis- ηs fuel able fuel(s) [x%]: sions at nominal heating...
  • Page 16 5 | Technical data Operating manual Ruby 2.0 Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom thermal efficiency (fuel ef- ηth,nom...

  • Page 17: General Specifications

    Operating manual Ruby 2.0 5 | Technical data General specifications Dimensions and weight Height [mm] 1120 Width [mm] Depth [mm] Combustion chamber width [mm] Combustion chamber height [mm] Combustion chamber depth [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm]...

  • Page 18: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Ruby 2.0 Transport, handling and storage Transport Every Austroflamm pellet stove is packed for protection and environmental friendliness. The packaging consists of • the pallet, • crate and • protective film. The packaging consists of untreated local wood or materi- als.

  • Page 19: Storage

    Operating manual Ruby 2.0 6 | Transport, handling and storage Storage The appliance must be stored in a dry room/warehouse. Protect it against dirt, heat and moisture. The following illustrations are attached to the crate and must be complied with: •...

  • Page 20: Requirements At The Installation Location

    Safety distances to be observed If your floor is made of a combustible material, a non-combustible material must be used as protection in the area in front of the appliance. For more detailed information, please contact an Austroflamm dealer. NOTICE A floor protection plate must be used if your floor is made from a combustible material.

  • Page 21: Requirements To Be Met By The Installation Room

    Operating manual Ruby 2.0 7 | Requirements at the installation location Requirements to be met by the installation room Your pellet stove must not be set up in: • spaces in which the required combustion air supply is not guaranteed.

  • Page 22: Fuel Material/-Quantity

    8 | Fuel material/-quantity Operating manual Ruby 2.0 Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the pel- let stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.

  • Page 23: Installation

    These allow you to move the pellet stove carefully. For proper installation we recommend original flue pipes from our Austroflamm flue pipe range. In the following sections we will give you information on •...

  • Page 24: Procedure

    9 | Installation Operating manual Ruby 2.0 Procedure 9.1.1 Mounting the Keramott Numbering = installation sequence Fig. 7: Keramott 9.1.2 Mounting the poujoulat 1) Remove cover. Fig. 8: Removing the cover 2) Undo the screws at the top and lift up the left-hand side cladding.
  • Page 25 Operating manual Ruby 2.0 9 | Installation 3) Open door. 4) From inside, undo the screws of the side cladding. Fig. 10: Fastening the ceramic cladding...
  • Page 26 9 | Installation Operating manual Ruby 2.0 5) Remove the rear panel. Fig. 11: Removing the rear panel 6) Detach cover (1). 7) Mount poujoulat (2) on to the flue gas distributor us- ing the 3 screws. 8) Connect the pipe (3) with the elbow piece to the sup- ply air.

  • Page 27: Mounting The Ceramic Cladding

    Operating manual Ruby 2.0 9 | Installation 10) Reattach rear panel. 11) Close the side cladding up again and refasten it. 12) Mount to the rear panel the cover (1) that was re- moved beforehand. Fig. 14: Attaching the rear panel and side cladding 9.1.3...
  • Page 28 9 | Installation Operating manual Ruby 2.0 2) Fix the support brackets to the pellet stove as shown. 3) Repeat this for the top and bottom of the left and right support bracket. Fig. 16: Mounting the support brackets...
  • Page 29 Operating manual Ruby 2.0 9 | Installation 4) Swing open support brackets. Fig. 17: Swinging open the support brackets 5) The height of the support brackets can be increased at the top using an extra shim. 6) On the sides there should be no space between the support bracket and the pellet stove.
  • Page 30 9 | Installation Operating manual Ruby 2.0 11) Open door. 12) Fasten the ceramic cladding from inside using the top screw. 13) The lower grub screw can be used to adjust the space between ceramic cladding and pellet stove. Fig. 21: Fastening the ceramic cladding...
  • Page 31 Operating manual Ruby 2.0 9 | Installation 14) The ceramic cladding should be at the same distance on all sides. Otherwise it must be adjusted with the grub screw. Fig. 22: Adjusting the distance 15) Attach cover. Fig. 23: Attaching the cover 16) These screws (left and right) can be used to adjust the distance from the lid.

  • Page 32: Mounting The Steel Cladding

    9 | Installation Operating manual Ruby 2.0 9.1.4 Mounting the steel cladding 1) Mounting the steel cladding on the pellet stove. 2) Fasten the steel cladding at top and bottom, left and right, as shown. Fig. 25: Mounting the steel cladding on the...
  • Page 33 Operating manual Ruby 2.0 9 | Installation 3) Open door. 4) Fasten the steel cladding from inside using the top screw. 5) The lower grub screw can be used to adjust the space between ceramic cladding and pellet stove. Fig. 26: Fastening the steel cladding...
  • Page 34 9 | Installation Operating manual Ruby 2.0 6) The steel cladding should be at the same distance on all sides. Otherwise it must be adjusted with the grub screw. Fig. 27: Adjusting the distance 7) Attach cover. Fig. 28: Attaching the cover 8) These screws (left and right) can be used to adjust the distance from the lid.

  • Page 35: Mounting And Configuring The Air Distribution Module

    Operating manual Ruby 2.0 9 | Installation 9.1.5 Mounting and configuring the air distribution module 1) Open left- and right-hand side cladding. Fig. 30: Opening the left- and right-hand side cladding 2) Remove the rear panel. Fig. 31: Removing the rear panel 3) Detach cover.
  • Page 36 9 | Installation Operating manual Ruby 2.0 4) Attach air distribution module to the stove and fasten ð When doing so, follow the correct installation as shown below. Fig. 33: Mounting the air distribution mod- 5) Connect to each other the cable from the air distribu- tion module and the cable which leads to the control unit.
  • Page 37 Operating manual Ruby 2.0 9 | Installation 7) Lay the cable in the stove as shown and fix it with cable ties. Fig. 35: Pulling the cable through 8) Connect cable to the capacitor. ð When doing so it is not important which cable is connected to which connection.
  • Page 38 9 | Installation Operating manual Ruby 2.0 10) Clip air distribution cable on to the control unit. ð There are two cables (grey and brown) to be con- nected. It does not matter which cable is connec- ted to which connection.
  • Page 39 Operating manual Ruby 2.0 9 | Installation 12) Place the L-pipe section on to the air distribution mod- ule. Fig. 39: Connecting to L-pipe section 13) Attach aluminium flexible hose as illustrated and se- cure with hose clamps. 14) The lower cable can be fixed as illustrated, so that it does not dangle in the stove.
  • Page 40 18) To enable the “Air Module” option, select the service menu in the settings. 19) Dealers or Austroflamm only: to get into the service menu, please enter the service CODE. 20) In the service menu, select “Parameters” and in Para-...

  • Page 41: Mounting The Wircu-Box (Wlan)

    Operating manual Ruby 2.0 9 | Installation 21) Now disconnect the stove from the power supply and start it up again. 22) After the stove has been restarted the fan speed can now be selected from the main menu. The fan will only start to turn at a firebox temperature of 200°C.
  • Page 42 9 | Installation Operating manual Ruby 2.0 9.1.6.2 How to attach the WLAN Box to the stove 1) On the right-hand side of the rear panel of the stove there are 2 boreholes with hexagon socket M4 x 8 screws prepared for the mounting of the WLAN Box.
  • Page 43 To incorporate the WLAN Box into your WLAN network you will need the Austroflamm PelletControl app on your SmartDevice. The WLAN Box can only be operated with the Austroflamm PelletControl APP. The current version of the Austroflamm PelletControl APP is available for download in the App Store (for iOS operating sys- tems) and at Google Play (for Android operating systems).
  • Page 44 DEVICE (see Section Changing the APP language displayed [}on page 66]). • Read and confirm the end user licence agreement. • Carefully carry out the following steps. 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 45 Operating manual Ruby 2.0 9 | Installation 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WLAN Box. After the button is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 64]).
  • Page 46 9 | Installation Operating manual Ruby 2.0 6) On the APP screen, press “Start WLAN set-up”.
  • Page 47 Operating manual Ruby 2.0 9 | Installation 7) Now your Smart device will be shown looking for the “WiRCU-XXXXXX” WLAN network. The search will last a few seconds. 8) As soon as the WLAN network of the WiRCUBOX is found, “WiRCUXXXXXX” will appear.
  • Page 48 9 | Installation Operating manual Ruby 2.0 10) After the WLAN network “WiRCUXXXXXX” has been selected, the APP will list all available WLAN networks. From this list, select the WLAN network to which your WLAN Box should be connected in future.
  • Page 49 Operating manual Ruby 2.0 9 | Installation 11) After selecting the network you will be asked to enter your password. Enter the password for your WLAN network and then press “Finished”. ATTENTION: If your WLAN network is not password protected, press “Finished” without entering a pass-...
  • Page 50 9 | Installation Operating manual Ruby 2.0 12) Wait until the message “Settings successfully transmit- ted to WiRCU” appears. Then press “Finished”. 13) Now disconnect the data cable from the WLAN Box. Then shortly after, reconnect the cable. 14) Now wait until all 3 LEDs on the top of your WLAN Box are permanently lit.
  • Page 51 Operating manual Ruby 2.0 9 | Installation 15) In the window displayed, now enter the MAC address and PIN number of your WLAN Box. You can find this data on the WLAN Box or on the information card sup- plied with it.
  • Page 52 9 | Installation Operating manual Ruby 2.0 16) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 17) Press “Connect”.
  • Page 53 Operating manual Ruby 2.0 9 | Installation 18) Your stove can now be operated via the APP. 19) You can read in Functions and operations of the Aus- troflamm PelletControl APP [}on page 65] about the options that the APP offers you.
  • Page 54 APP language displayed [}on page 66]). • Read and confirm the displayed end user licence agreement. • Then carry out the following steps shown on the screen: 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 55 Operating manual Ruby 2.0 9 | Installation 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WLAN Box. After the BUTTON is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 64]).
  • Page 56 9 | Installation Operating manual Ruby 2.0 6) Now switch from the APP into the settings menu of your Smart device and activate the WLAN menu.
  • Page 57 Operating manual Ruby 2.0 9 | Installation 7) Wait until your SMART DEVICE has refreshed the list of WLAN networks in the WLAN menu. Then select the WLAN network “WiRCUXXXXXX”.
  • Page 58 9 | Installation Operating manual Ruby 2.0 8) Now go back to the AUSTROFLAMM PelletControl App. You will here be asked to select the WLAN net- work “WiRCUXXXXXX”.
  • Page 59 Operating manual Ruby 2.0 9 | Installation 9) Now the “CONTINUE” prompt will appear. Press it. A list of all available WLAN networks will be displayed. From this list, select the WLAN network to which your Box should be connected in future.
  • Page 60 9 | Installation Operating manual Ruby 2.0 10) After this you will be prompted to enter the password. Enter the password of your WLAN network. Then press “Continue”. (If your WLAN network is not pass- word protected, press “Continue” without entering a)
  • Page 61 Operating manual Ruby 2.0 9 | Installation 11) Wait until the message “Settings successfully transmit- ted to WiRCU” appears. Then press “Finished”. 12) Now disconnect the FUMIS adapter from the WLAN Box. Then shortly after, reconnect it to the WLAN Box.
  • Page 62 9 | Installation Operating manual Ruby 2.0 14) In the window displayed, now enter the MAC address and PIN number of your WLAN Box. You can find this data on the side of the WLAN Box or on the information card supplied with it.
  • Page 63 Operating manual Ruby 2.0 9 | Installation 15) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 16) Press “Connect”.
  • Page 64 9.1.6.3.3 The WLAN network “WiRCU-XXXXXX” is not found • Contact your AUSTROFLAMM dealer or carry out the connection process using a PC with the WiRCU HOME PROGRAMMER software. • This software is available free of charge as a download on the FUMIS HOMEPAGE https://www.fu- mis.si/en/wircu-connection-guide.
  • Page 65 9.1.6.6 Functions and operations of the Austroflamm PelletControl APP NOTICE You will only have all the functions of the WLAN Box and the Austroflamm PelletControl APP if the WLAN Box has the current software and the current AUSTROFLAMM PELLET CONTROL APP-VER-...
  • Page 66 9 | Installation Operating manual Ruby 2.0 9.1.6.6.1 Changing the APP language displayed 9.1.6.6.2 The APP - the main menu screen/available functions Numerous shortcuts and settings can be directly called up on the MAIN MENU SCREEN of the APP. 1 Menu function...
  • Page 67 The temperature is reduced or increased by 0,2 °C increments. Current room temperature This function displays the current room temperature. On any Austroflamm pellet stove, this is recorded by a wired sensor on the right-hand side of the back of the stove near the floor. When using the op- tional wireless temperature sensor / AUSTROFLAMM SMART SPOT, the current room temperature is measured from the location of this sensor.
  • Page 68 9 | Installation Operating manual Ruby 2.0 9.1.6.6.3 Other APP menus The following submenus are available in MENU settings: • Timers • Settings • Time and date • Eco-mode • About • Service Information • Logs • Logout...
  • Page 69 Operating manual Ruby 2.0 9 | Installation TIMERS MENU This can be used to set daily- and weekly programmes for the heating appliance. The specified heating times are easy to activate and deactivate. Entirely as required. The saved heating times can be easily changed and new heating time requests can be easily added.
  • Page 70 9 | Installation Operating manual Ruby 2.0 TIME AND DATE The correct entry of time and date is vital for the TIMER FUNCTION and the STATISTICS DISPLAY. The time and date can be • stored either • manually or automatically via the telephone settings.
  • Page 71 • The operating status of the heating appliance can be viewed under DIAGNOSIS. The current functional status of all control outputs (e.g. motors), all control inputs (e.g. temperature control equipment) is displayed here. The information displayed is extremely useful for the AUSTROFLAMM SERVICE ENGINEER in the event of malfunctions.
  • Page 72 9 | Installation Operating manual Ruby 2.0 LOGS Errors occurring are logged here in chronological order. This information is extremely valuable for the AUSTRO- FLAMM SERVICE ENGINEER when resolving malfunctions.

  • Page 73: Operation

    Operating manual Ruby 2.0 10 | Operation Operation 10.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore there is an insufficient flow of fresh combustion air.

  • Page 74: Operating Modes

    • The chimney must provide at least 3-12 Pa draught in order to be able to adequately draw off ex- haust gases even in the event of a power failure. • Austroflamm GmbH accepts no liability or responsibility for the connection of our heating appli- ances to shared exhaust pipes/chimneys – multiple occupancy. For more information consult a chimney sweep and check your national, regional and local building regulations.
  • Page 75 Operating manual Ruby 2.0 10 | Operation Pellet operation In pellet operation, pellet quantity and combustion air are supplied according to the set heat output. The desired room temperature must be set in the room temperature display. If this is reached, the stove automatic- ally regulates to the lowest output level or switches OFF if Fig. 47: Pellet operation...

  • Page 76: Commissioning

    Commissioning 11.1 First start-up For the initial commissioning of your pellet stove you will be assisted by an authorised Austroflamm service engineer. In the process he will show you the correct operation and the functions of the appli- ance. He will also inform you of options for your stove, e.g. WLAN OPTION, wireless SMARTSPOT for adjusting the desired room temperature.

  • Page 77: Setting Time And Date

    This is set via the display. The settings are made by an Austroflamm service technician. • Fuel quality “1” corresponds to the best possible quality.

  • Page 78: Setting Modulation / Eco Mode

    Your stove is supplied by default in modulation mode. ECO mode can be activated by the authorised Austroflamm service engineer or by you yourself via the optional WLAN module with the Austroflamm pellet control APP.

  • Page 79: Operation

    12.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 51: Apple iOS QR code...

  • Page 80: Operation Using Ir Remote Control

    12 | Operation Operating manual Ruby 2.0 12.2 Operation using IR remote control An IR remote control is included in the delivery of your stove. This makes the following functions available to you: Make sure that there is a line of sight between the remote control and the control panel.

  • Page 81: Operation Using Touch Display

    Operating manual Ruby 2.0 12 | Operation 12.3 Operation using touch display 12.3.1 Display - room temperature display, various functions You can switch to the relevant setting or function by press- ing the corresponding symbol. The desired target temperature can be set between 5°C and 40 °C by pressing the buttons in 0.2°C incre-...

  • Page 82: Display - Status Display

    An air distribution module is available as an option for RUBY. It can be used to heat an extra room via warm air. The warm air is sucked from the back wall of the firebox. For installation and other information, please contact your Austroflamm dealer. 12.4.2 Function - filling level indicator The filling level indicator keeps you informed of the filling level of your pellet hopper.

  • Page 83: Function - Setting Timers And Heating Times

    Operating manual Ruby 2.0 12 | Operation 12.4.3 Function - setting timers and heating times Pressing the “TIMERS” button in the heating output display takes you into the “Heating times” menu. Enable heating times by pressing “ON” in the top right corner of the display.

  • Page 84: Setting / Editing New Heating Times

    12 | Operation Operating manual Ruby 2.0 12.5 Setting / editing new heating times SETTING: 1) Set the weekdays, the start and end of the heating time and the room temperature accordingly. 2) Save the heating time by pressing the “Save” symbol.

  • Page 85: Adjustments

    Operating manual Ruby 2.0 13 | Adjustments Adjustments 13.1 Display - settings Pressing the “SET” button on the menu list takes you to the “Settings” menu. You can now scroll up and down with the arrow keys. Pressing the desired menu item switches you to that func- tion.

  • Page 86: Menu Item - Time/Date

    13 | Adjustments Operating manual Ruby 2.0 13.2 Menu item - time/date Setting the time of day is necessary for the correct heating time, the statistics function and the logging of errors. Set the hour, minutes, weekday, month and year and con- firm the setting with OK.

  • Page 87: Menu Item - Eco-Mode

    Operating manual Ruby 2.0 13 | Adjustments 13.5 Menu item - eco-mode Eco-mode enables the stove to be automatically turned off and on at certain temperature settings specified by you. You can set the switch-off and restart temperature in the eco-mode menu item.

  • Page 88: Menu Item - Display Options

    13 | Adjustments Operating manual Ruby 2.0 13.8 Menu item - display options The following display options are available. Fig. 66: Display options Display brightness Determines the display brightness during operation and during idle mode. Fig. 67: Display brightness Idle mode If for 30 seconds nothing is pressed on the display, the dis- play switches to the set Idle mode.

  • Page 89: Menu Item - Volume

    The service must be carried out by an authorised Austro- flamm service engineer. Fig. 73: Service due 13.13 Menu item - service menu This menu is reserved for the Austroflamm service engineer. 13.14 Menu item - display lock You have the option to restrict functions on the display (“Child safety”).

  • Page 90: Menu Item - Language

    13 | Adjustments Operating manual Ruby 2.0 13.15 Menu item - Language Choose the desired language on your control panel. Fig. 75: Language 13.16 Menu item - Info Hardware and software versions of the individual compon- ents are displayed here. In case of servicing, please have the •...

  • Page 91: Adjusting The Firebox Door

    Operating manual Ruby 2.0 13 | Adjustments 13.19 Adjusting the firebox door 1) Open the door. Fig. 79: Opening the door 2) The hinges (1) can be adjusted with the marked screws A + B. ð A: left/right ð B: forwards/backwards 3) The snap (2) can be adjusted forwards and backwards at the springs.

  • Page 92: Maintenance

    14 | Maintenance Operating manual Ruby 2.0 Maintenance 14.1 Intervals Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x annually in order to GUARANTEE THE WARRANTY! NOTICE Only carry out maintenance when the pellet stove is cold and currentless.

  • Page 93: Cleaning

    Operating manual Ruby 2.0 15 | Cleaning Cleaning 15.1 Cleaning the pellet stove, flue gas paths and flue pipe The pellet stove, the flue gas paths and flue pipes should be annually if not even more often, e.g. • after the chimney has been cleaned, •...

  • Page 94: Cleaning The Exhaust Gas Pipes

    15 | Cleaning Operating manual Ruby 2.0 15.3 Cleaning the exhaust gas pipes 1) Remove chimney pipes. 2) Brush or vacuum soot and dust in the chimney pipes. 3) Remove top cover. Fig. 83: Removing the cover 4) Loosen the screws from the cover on the left and right.
  • Page 95 Operating manual Ruby 2.0 15 | Cleaning 5) Open cover. Fig. 85: Opening the cover 6) Loosen hexagon nuts (1). 7) First remove the sheet metal heat deflector (2). 8) Then remove the cast iron top plate (3). NOTICE Do not damage the seals.
  • Page 96 15 | Cleaning Operating manual Ruby 2.0 10) Open door and clean the firebox with a vacuum cleaner. Fig. 88: Cleaning the firebox 11) Turn lever upwards and take out the ash box. Fig. 89: Taking out the ash box 12) Loosen nuts (1).
  • Page 97 Operating manual Ruby 2.0 15 | Cleaning 17) Loosen the screws of the front cladding and lift off the cladding. Fig. 91: Removing the front cladding 18) Remove flush-mounting cover and use a vacuum cleaner to clean the interior space of the flue gas dis- tributor.

  • Page 98: Cleaning The Door Window

    15.4 Cleaning the door window Spray window with glass cleaner and leave it for a moment to take effect. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner. • Prevent door- or window seals from coming into contact with water or cleaner, since these will oth- erwise harden and in doing so lose their function.

  • Page 99: Help

    Operating manual Ruby 2.0 16 | Help Help 16.1 List of alarms and errors Alarms are displayed on the control panel in yellow. When an alarm is displayed the pellet stove can continue to be used. Errors are displayed in red. When errors are displayed, the pellet stove is not ready for operation.
  • Page 100 16 | Help Operating manual Ruby 2.0 Warning Description Possible cause Solution code Error code Empty the combustion pot, reset the error and restart the stove. Should the error persist, please contact your Austroflamm dealer Error - E105 Software error Please contact your Austroflamm dealer.

  • Page 101: Resetting Warnings And Errors

    Operating manual Ruby 2.0 16 | Help 16.2 Resetting warnings and errors In the event of a warning or error a yellow or red message with the description is displayed. 1) To close the warning display, tap ð Closing the display does not reset the warning.

  • Page 102: What To Do In The Event Of A Chimney Fire

    16 | Help Operating manual Ruby 2.0 16.5 What to do in the event of a chimney fire If fuel used is incorrect or too moist, then due to deposits in the chimney this may lead to a chimney fire.

  • Page 103: Electrical Connection Diagram

    Electrical connection diagram 17.1 Electrical connection NOTICE Repairs to your pellet stove must only be carried out by authorised Austroflamm engineers. Your pellet stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included. The mains socket connection is located on the rear of the appliance and is protected with a T2.5 A glass tube fuse.
  • Page 104 17 | Electrical connection diagram Operating manual Ruby 2.0 Display PWM DC changeover RPM / HAL-IC Room temperature sensor Firebox temperature sensor Differential pressure measurement Central earthing point Earthing controls Ceramic ignition Exhaust gas fan 24V transformer Safety temperature limiter...
  • Page 105 Operating manual Ruby 2.0 17 | Electrical connection diagram Permanent screw motor +16V GND GND FEEDER CONVERTER MOTOR TRAFO 24 Vdc Grate motor GRATE MOTOR...
  • Page 106 17 | Electrical connection diagram Operating manual Ruby 2.0 Data cable splitter OPT1 WIFI DISP SPLITTER TRAFO 5 Vdc...

  • Page 107: Dismantling

    Operating manual Ruby 2.0 18 | Dismantling Dismantling For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. 18.1 Detaching the decorative glass 1) Open door. Fig. 97: Opening the door 2) Undo the screws from the glass holders and remove the glass holders.
  • Page 108 18 | Dismantling Operating manual Ruby 2.0 3) Remove the inner door window. Fig. 99: Removing the door window 4) Undo the four head nuts together with the shims and springs and detach the decorative glass. 5) Remove the seals which are in the top and bottom corners of the glass door.

  • Page 109: Accessories

    Operating manual Ruby 2.0 19 | Accessories Accessories Have defective parts (accessories, spare parts) replaced by your specialist pellet stove dealer. This guarantees that your pellet stove is and remains safe and functional. Accessories Item Article Article no. RUBY 2.0...

  • Page 110: Spare Parts

    20 | Spare parts Operating manual Ruby 2.0 Spare parts Spare parts can be ordered through our dealers.

  • Page 111: Disposal

    (Keramott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the pellet stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 112 21 | Disposal Operating manual Ruby 2.0 Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.

  • Page 113: Warranty And Guarantee

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In order to make a claim on the warranty, repairs to your pellet stove insert must only be carried out by a service engineer author- ized by Austroflamm.

  • Page 114: Start Up Log

    23 | Start up log Operating manual Ruby 2.0 Start up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version...

  • Page 115: Service Report

    Operating manual Ruby 2.0 24 | Service Report Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 116 24 | Service Report Operating manual Ruby 2.0 Date Technicians Notes Work carried out, replacement parts installed...
  • Page 117 Notizen / notes / appunti / remarques...
  • Page 118 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 808001-945165...

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