Austroflamm Quadra Duo Operating Manual
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Austroflamm Quadra Duo Operating Manual

Austroflamm Quadra Duo Operating Manual

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Summary of Contents for Austroflamm Quadra Duo

  • Page 1 Operating manual Quadra Duo www.austroflamm.com...
  • Page 2 Printing, spelling and typographical errors reserved. The information in this document is subject to change without prior notice and should not be construed as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 3: Table Of Contents

    Operating manual Quadra Duo Contents Contents General information ............................Copyright.............................. Information about the document ...................... Purpose of the manual............................Storing the manual ..........................Structure of the manual........................Representations used.......................... Version control ............................. Abbreviations ............................Safety..................................Importance of the safety instructions ....................
  • Page 4 Display - room temperature display, various functions ..............73 13.3.2 Display - heat output display......................73 13.3.3 Display - status display........................74 13.4 Operation using the Austroflamm rotary controller................ 74 13.5 Functions .............................. 75 13.5.1 Function - air distribution fan ......................75 13.5.2 Function - filling level indicator......................
  • Page 5 Operating manual Quadra Duo Contents 14.14 Menu item - display lock ........................83 14.15 Menu item - Language ........................84 14.16 Menu item - Info........................... 84 14.17 Menu item - Heating statistics ......................84 14.18 Menu item - tips ........................... 84 14.19...

  • Page 6: General Information

    Information about the document The information in this document is subject to change without prior notice and should not be con- strued as a commitment by Austroflamm GmbH. Austroflamm GmbH assumes no responsibility for any errors that may appear in this document.

  • Page 7: Purpose Of The Manual

    Operating manual Quadra Duo 2 | Purpose of the manual Purpose of the manual This manual is a component part of the hybrid stove and is intended to contribute to the hybrid stove being safely installed and maintained. Please read this manual before using the stove for the first time.

  • Page 8: Abbreviations

    2 | Purpose of the manual Operating manual Quadra Duo Abbreviations Abbreviation Meaning Heat Memory System Air distribution module...

  • Page 9: Safety

    • All dimensions in this manual are given in mm. • The initial commissioning of the hybrid stove must be carried out by an authorised Austroflamm service partner or by Austroflamm Service GmbH & Co.KG. • Your hybrid stove is not suitable for use as a ladder or a stand.
  • Page 10 3 | Safety Operating manual Quadra Duo • Please alert children to these dangers, and keep them away from the hybrid stove when it is oper- ating. • Placing non-heat-resistant objects on the stove or in its vicinity is forbidden.

  • Page 11: Special Types Of Danger And Personal Protective Equipment

    Operating manual Quadra Duo 3 | Safety • Emergency operation without electricity requires a chimney draught of at least 12 Pa. When kind- ling, use sufficient wood and during heating insert correctly sized logs. Output and overall opera- tion without electricity cannot be compared with operation under normal operations* - with electri- city* (for this purpose see Section 10 - Connecting to the chimney).

  • Page 12: Product Overview

    4 | Product overview Operating manual Quadra Duo Product overview Intended use Compliance with the instructions contained here will guarantee the safety of people and the appli- ance, economic operation and a long service life. The hybrid stove has been designed based on tech- nical data standards.

  • Page 13: Positioning Of The Type Plate

    Operating manual Quadra Duo 4 | Product overview 4.2.2 Positioning of the type plate Here we show where you can find the type plate. You have received a copy of the type plate with the hybrid stove. The copy of the type plate of your stove is located on the back of the manual you get with your stove.

  • Page 14: Technical Data

    Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach Austria Appliance details Model identification(s): Quadra Duo pellet- and firewood operation Equivalent models: Test reports: 0051/ Applied harmonized standards: EN 16510-2-6:2022 Other standards/technical specifications. Specifications: - Indirect heating function: Direct heat output: 7.0 / 6.8 kW...
  • Page 15 Operating manual Quadra Duo 5 | Technical data Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred Other suit- ηs Space heating emis- Space heating emis- fuel able fuel(s): [x%]: sions at nominal heat...
  • Page 16 5 | Technical data Operating manual Quadra Duo Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat out- Pnom 7.0 / 6.8 thermal efficiency (fuel ef- ≥...

  • Page 17: General Specifications - Pellet Operation

    Operating manual Quadra Duo 5 | Technical data General specifications - pellet operation Dimensions and weight Height [mm] 1027 Width [mm] Depth [mm] Combustion chamber width [mm] Combustion chamber height [mm] Combustion chamber depth [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm]...

  • Page 18: General Specifications - Firewood Operation

    Warming drawer, width [mm] Warming compartment height [mm] Warming drawer, depth [mm] Dimensions, a (with Austroflamm elbow piece) [mm] Dimensions, b (with Austroflamm elbow piece) [mm] Dimensions, c (with Austroflamm elbow piece) [mm] Dimensions, d (with Austroflamm elbow piece) [mm] Flue pipe outlet, diameter [mm] Outside air connection diameter [Ø mm]...
  • Page 19 Operating manual Quadra Duo 5 | Technical data Output Nominal heat efficiency [kW] Minimum heat output [kW] Maximum heat output [kW] Minimum room heating capacity [m³] Maximum room heating capacity [m³] Energy efficiency class Energy efficiency index (EEI) Direct heat output [kW]...

  • Page 20: Transport, Handling And Storage

    6 | Transport, handling and storage Operating manual Quadra Duo Transport, handling and storage Transportation Every Austroflamm hybrid stove is packed for protection and environmental friendliness. The packaging consists of • the pallet, • crate and • protective film. The packaging consists of untreated local wood or materi- als.

  • Page 21: Transport Aid

    Operating manual Quadra Duo 6 | Transport, handling and storage Transport aid NOTICE It is vital that the transport aid be removed before installing the appliance! Only approved transport aids with sufficient load-bearing capacity may be used for transport. These must be removed before installation.

  • Page 22: Requirements At The Installation Location

    Safety distances to be observed If your floor is made of a combustible material, a non-combustible material must be used as protection in the area in front of the appliance. For more detailed information, please contact an Austroflamm dealer. Note that the room in which the stove is installed must have at least one door / one window leading to the outside, or be directly connected to such a room.

  • Page 23: Requirements At The Room Of Installation

    Operating manual Quadra Duo 7 | Requirements at the installation location Safety distance from the fuel Minimum distance to adjacent combustible materials (e.g. furniture) dP [mm] Minimum distance to combustible materials – left side dS_1 [mm] Minimum distance to combustible materials - distance to rear dR [mm] Minimum distance to combustible materials –...

  • Page 24: Combustion Air / Outside Air Supply

    7 | Requirements at the installation location Operating manual Quadra Duo Combustion air / Outside air supply This hybrid stove requires sufficient combustion air to operate smoothly. With dense building envel- opes, the room air is insufficient. For this reason, the combustion air required must be supplied from outside.

  • Page 25: Fuel Material/-Quantity

    Operating manual Quadra Duo 8 | Fuel material/-quantity Fuel material/-quantity Fuel material Pellets Poor pellet quality will cause significant residues in the hy- brid stove when burnt. We therefore urge the use of pellets that have no artificial binding agents. That way only a small unburnt residue is left.

  • Page 26: Fuel Quantity

    8 | Fuel material/-quantity Operating manual Quadra Duo Approved fuel Pellets are allowed for our hybrid stove. Dry, properly stored, unrefined firewood (preferably hard wood) is also an optional fuel for our hybrid stoves. Round wood must be split at least once so that it lights better. The diameter of the split piece of wood must not exceed 7 cm.

  • Page 27: Installation

    These will allow you to move the hybrid stove carefully. For proper installation we recommend original flue pipes from our Austroflamm flue pipe range. In the following sections we will give you information on •...

  • Page 28: Execution

    9 | Installation Operating manual Quadra Duo Execution 9.1.1 Mounting steel- and stone cladding The steel or stone cladding is mounted in the same way as described in the following steps. 1) First open hopper lid and firebox door. Fig. 10: Opening the hopper lid and firebox door 2) Fit side cladding at top and bottom as shown.
  • Page 29 Operating manual Quadra Duo 9 | Installation 4) Fit the front cladding in the same way and fasten at the top with the screws. Fig. 13: Fitting and fastening front cladding 5) If necessary the position of the cladding can be adjus- ted.

  • Page 30: Fitting The Air Distribution Module

    9 | Installation Operating manual Quadra Duo 9.1.2 Fitting the air distribution module 1) First remove the rear panel and the cladding. To do so, proceed as described in the section Removing the rear panel [}on page 101] and Removing the cladding [}on page 101].
  • Page 31 Operating manual Quadra Duo 9 | Installation 3) Connect to each other the cable from the air distribu- tion module and the cable which leads to the control unit. ð Only one plug needs to be connected to the fan.
  • Page 32 9 | Installation Operating manual Quadra Duo 9) Clip air distribution cable on to the control unit. ð There are two cables (grey and brown) to be plugged in. It does not matter which cable is con- nected to which connection.
  • Page 33 13) Attaching cover at the back to the rear panel. Fig. 23: Attaching the covers 14) To enable the “Air Module” option, select the service menu in the settings. 15) Dealers or Austroflamm only: to get into the service menu, please enter the service CODE.

  • Page 34: Mounting The Keramott

    9 | Installation Operating manual Quadra Duo 16) In the service menu, select “Parameters” and in Para- meter no. “76” change the value from 1 to 2. 17) Now disconnect the stove from the power supply and start it up again.
  • Page 35 Operating manual Quadra Duo 9 | Installation 2) Remove cover and undo the screw on the flush- mounting cover. Fig. 26: Removing the cover 3) Open flush-mounting cover. Fig. 27: Opening and cleaning the flush- mounting cover 4) Undo the two screws on the flue pipe connection.
  • Page 36 9 | Installation Operating manual Quadra Duo 5) Rotate flue pipe connection by 90°. Fig. 29: Turning the flue pipe 6) Fasten the flue pipe connection again using the two screws. Fig. 30: Screwing on the flue pipe 7) Close flush-mounting cover and secure with the screw.
  • Page 37 Operating manual Quadra Duo 9 | Installation 9) Use side cutters to remove the perforated cut-out in the rear panel. Fig. 32: Removing the perforated cut-out 10) Remount the rear panel. Fig. 33: Installing the rear panel...

  • Page 38: Mounting The Wircu-Box (Wlan)

    9 | Installation Operating manual Quadra Duo 9.1.5 Mounting the WiRCU-BOX (WLAN) 9.1.5.1 Included in the OPTIONAL WiRCU-Box WiRCU-Box 1.5 m data cable Information card with MAC address and PIN number WARNING The WiRCU box must not come into contact with water, cleaning agents, solvents or other liquids.
  • Page 39 Operating manual Quadra Duo 9 | Installation 9.1.5.2 How to attach the WiRCU box to the stove 1) On the right-hand side of the rear panel of the stove there are 2 boreholes with hexagon socket M4 x 8 screws prepared for the mounting of the WiRCU box.
  • Page 40 To incorporate the WiRCU box into your WLAN network you will need the Austroflamm PelletControl APP on your SmartDevice. The WiRCU Box can only be operated with the Austroflamm PelletControl APP. The current version of the Austroflamm PelletControl APP is available for download in the APP Store (for iOS operating sys- tems) and at Google Play (for Android operating systems).
  • Page 41 DEVICE (see Section Changing the APP language displayed [}on page 55]). • Read and confirm the end user licence agreement. • Carefully carry out the following steps. 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 42 9 | Installation Operating manual Quadra Duo 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WiRCU box. After the button is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 53]).
  • Page 43 Operating manual Quadra Duo 9 | Installation 6) On the APP screen, press “Start WLAN set-up”. 7) Now your Smart device will be shown looking for the “WiRCU-XXXXXX” WLAN network. The search will last a few seconds. 8) As soon as the WiRCU-Box WLAN network is found, “WiRCUXXXXXX”...
  • Page 44 9 | Installation Operating manual Quadra Duo 10) After the WLAN network “WiRCUXXXXXX” has been selected, the APP will list all available WLAN networks. From this list, select the WLAN network to which your WiRCU box should be connected in future.
  • Page 45 Operating manual Quadra Duo 9 | Installation 12) Wait until the message “Settings successfully transmit- ted to WiRCU box” appears. Then press “Finished”. 13) Now disconnect the data cable from the WiRCU box. Then shortly after, reconnect the cable. 14) Now wait until all 3 LEDs on the top of your WiRCU box are permanently lit.
  • Page 46 9 | Installation Operating manual Quadra Duo 16) Select the “Save MAC address and PIN number” func- tion. This saves your input until it is changed. 17) Press “Connect”. 18) Your stove can now be operated via the APP. 19) You can read in Functions and operations of the Aus- troflamm PelletControl APP [}on page 54] about the options that the APP offers you.
  • Page 47 APP language displayed [}on page 55]). • Read and confirm the displayed end user licence agreement. • Then carry out the following steps shown on the screen: 1) Launch the AUSTROFLAMM PELLET CONTROL APP. On launching, the APP displays the menu page shown.
  • Page 48 9 | Installation Operating manual Quadra Duo 3) The APP will guide you step by step with instructions through the connection process. Follow these instruc- tions. 4) Press the “SETUP WiFi RESET” button on the WiRCU box. After the BUTTON is pressed, the WLAN LED will flash rapidly (see Section LED display/function inform- ation [}on page 53]).
  • Page 49 Operating manual Quadra Duo 9 | Installation 6) Now switch from the APP into the settings menu of your Smart device and activate the WLAN menu. 7) Wait until your SmartDevice has refreshed the list of WLAN networks in the WLAN menu. Then select the...
  • Page 50 9 | Installation Operating manual Quadra Duo 8) Now go back to the AUSTROFLAMM PelletControl App. Here, you will be asked to select the WLAN net- work “WiRCUXXXXXX”. 9) Now the “CONTINUE” prompt will appear. Press it. A list of all available WLAN networks will be displayed.
  • Page 51 Operating manual Quadra Duo 9 | Installation 10) After this you will be prompted to enter the password. Enter the password of your WLAN network. Then press “Continue”. (If your WLAN network is not pass- word protected, press “Continue” without entering a) 11) Wait until the message “Settings successfully transmit-...
  • Page 52 9 | Installation Operating manual Quadra Duo 14) Now enter the MAC address and PIN number of your WiRCU box in the window that appears. You can read this data on the side of the WiRCU box or on the information card included in the delivery.
  • Page 53 9.1.5.3.3 The WLAN network “WiRCU-XXXXXX” is not found • Contact your AUSTROFLAMM dealer or carry out the connection process using a PC with the WiRCU HOME PROGRAMMER software. • This software is available free of charge as a download on the FUMIS HOMEPAGE www.fumis.si/ en/support/wircu-connection-guide.
  • Page 54 9.1.5.6 Functions and operations of the Austroflamm PelletControl APP NOTICE You will only have all the functions of the WiRCU box and the Austroflamm PelletControl APP if the WiRCU box has the current software and the current AUSTROFLAMM PELLET CONTROL APP VER-...
  • Page 55 Operating manual Quadra Duo 9 | Installation 9.1.5.6.1 Changing the APP language displayed 9.1.5.6.2 The APP - the main menu screen/available functions Numerous shortcuts and settings can be directly called up on the MAIN MENU SCREEN of the APP. 1 Menu function...
  • Page 56 The temperature is reduced or increased by 0,2 °C increments. Current room temperature This function displays the current room temperature. On any Austroflamm pellet stove, this is recorded by a wired sensor on the right-hand side of the back of the stove near the floor. When using the op- tional wireless temperature sensor / AUSTROFLAMM SMART SPOT, the current room temperature is measured from the location of this sensor.
  • Page 57 Operating manual Quadra Duo 9 | Installation 9.1.5.6.3 Other APP menus The following submenus are available in MENU settings: • Timers • Settings • Time and date • Eco-mode • About • Service Information • Logs • Logout TIMERS MENU This can be used to set daily- and weekly programmes for the heating appliance.
  • Page 58 9 | Installation Operating manual Quadra Duo SETTINGS This menu allows the following settings to be made: • LANGUAGE: The language displayed can be changed. • MESSAGES: The display of error- and warning mes- sages during the stove’s operation can be activated or deactivated.
  • Page 59 Operating manual Quadra Duo 9 | Installation ECO-MODE When ECO-MODE is activated, the heating appliance starts and stops automatically as soon as the specified temperat- ure limit values are reached. Example: • The desired room temperature is 23 °C. • The shut-off temperature is set at 0.6 °C.
  • Page 60 (e.g. motors, ..), all control inputs (e.g.: temperature control devices, etc.) are dis- played here. The information displayed is extremely useful for the AUSTROFLAMM SERVICE ENGINEER in the event of malfunctions. LOGS Errors occurring are logged here in chronological order.

  • Page 61: Installation

    Operating manual Quadra Duo 10 | Installation Installation Installation should only be carried out by an Austroflamm service engineer or an authorised specialist company. Please observe the regionally applicable safety and construction regulations and contact your master chimney sweep in this regard.

  • Page 62: Operation

    11 | Operation Operating manual Quadra Duo Operation 11.1 Requirements for operation External combustion air supply Every combustion requires oxygen. This is drawn from the environment of the heating appliance. In modern buildings the outside covering is very thick. Therefore, there is an insufficient flow of fresh combustion air.

  • Page 63: Functional Diagram Of Your Hybrid Stove

    Operating manual Quadra Duo 11 | Operation 11.2 Functional diagram of your hybrid stove Fig. 35: Functional diagram...

  • Page 64: Operating Modes

    11 | Operation Operating manual Quadra Duo 11.3 Operating modes 11.3.1 Pellet operation Automatic ignition The stove can be started with the start/stop button on the status display or heat output display. As an option it can be started via IR remote control or via the app.
  • Page 65 Operating manual Quadra Duo 11 | Operation Hybrid start Hybrid start is used for igniting the firewood via pellet igni- tion. In hybrid start, pellets are fed in and the damper doors for the supply of combustion air are opened. This ensures the optimum burning of the inserted firewood.
  • Page 66 11 | Operation Operating manual Quadra Duo Firewood operation In this operating status the stove automatically controls the combustion of the firewood. Depending on the output set the stove will try to maintain a specific firebox temperature. If this cannot be achieved, in the background (not visible on the display) the next lower Fig. 41: Firewood operation...

  • Page 67: Commissioning

    Fig. 42: Closing the flue gas damper 12.2 Initial Commissioning For the initial commissioning of your hybrid stove you will be assisted by an authorised Austroflamm service engineer. In the process he will show you the correct operation and the functions of the appli- ance.
  • Page 68 3-4 hours at the highest output level. Important information for future start ups Every Austroflamm hybrid stove is fitted in the firebox with high-quality Keramott. Besides its high res- istance, this Keramott has the quality of always becoming white again and also remaining white at a correspondingly high firebox temperature.

  • Page 69: Setting Time And Date

    12.2.3 Timer function (heating times) This function can be set via the display or via the WLAN module in conjunction with the Austroflamm pellet control APP. A maximum of 6 heating times per week and 3 heating times per day can be set and saved.

  • Page 70: Setting Modulation / Eco Mode

    12 | Commissioning Operating manual Quadra Duo 12.2.5 Setting modulation / ECO mode You can operate your hybrid stove either in modulation mode or in ECO mode. In “modulations mode” (ECO mode is disabled), on reach- ing the desired room target temperature your hybrid stove reduces the heat output incrementally down to the lowest heating output stage.

  • Page 71: Operation

    13.1 Operation using APP and Smartphone Please refer to the manual for your WLAN module for in- structions on installing and setting up the data connection, or follow the installation instructions for the Austroflamm PelletControl app. Download the required “Austroflamm PelletControl” app here and then start: Fig. 47: Apple iOS QR code...

  • Page 72: Operation Using Ir Remote Control

    13 | Operation Operating manual Quadra Duo 13.2 Operation using IR remote control Optionally, your hybrid stove can also be operated with the IR remote control. This makes the following functions avail- able to you: Make sure that there is a line of sight between the remote control and the control panel.

  • Page 73: Operation Using Touch Display

    Operating manual Quadra Duo 13 | Operation 13.3 Operation using touch display 13.3.1 Display - room temperature display, various functions You can switch to the relevant setting or function by press- ing the corresponding symbol. The desired target temperature can be set between 5°C and 40 °C by pressing the buttons in 0.2°C incre-...

  • Page 74: Display - Status Display

    3 Room temperat- ure display 13.4 Operation using the Austroflamm rotary controller Your hybrid stove can also be operated via the rotary controller. NOTICE If the rotary controller does not respond, check in the “Bluetooth devices” settings whether the Aus- troflamm rotary controller is connected.

  • Page 75: Functions

    An air distribution module is available as an option for your hybrid stove. It can be used to heat an ex- tra room via warm air. The warm air is sucked from the back wall of the firebox. For installation and other information, please contact your Austroflamm dealer.

  • Page 76: Function - Filling Level Indicator

    13 | Operation Operating manual Quadra Duo 13.5.2 Function - filling level indicator The filling level indicator keeps you informed of the filling level of your pellet hopper. If the filling level falls below a certain level, a warning is shown on the display. Each time that the hopper is filled, the filling level must be manually updated.

  • Page 77: Setting / Editing New Heating Times

    Operating manual Quadra Duo 13 | Operation If individual heating times overlap, if different temperatures are specified then the heating time with the higher target temperature is enabled. Example of heating times for a whole week: Weekday Times Temp. TIMER 1 Monday - Sunday 00:00 –...

  • Page 78: Settings

    14 | Settings Operating manual Quadra Duo Settings 14.1 Display - settings Pressing the “SET” button on the menu list takes you to the “Settings” menu. You can now scroll up and down with the arrow keys. Pressing the desired menu item switches you to that func- tion.

  • Page 79: Menu Item - Time/Date

    SMART SPOT works via Bluetooth technology. When used it must be en- abled once with this menu item. Connecting Austroflamm rotary controller to the hybrid stove Press “Connect”. A new device will be looked for.

  • Page 80: Menu Item - Eco-Mode

    14.5 Menu item - eco-mode Activation of ECO mode can be set on the display or via the optional WLAN module using the Austroflamm PelletCon- trol APP. When ECO mode is activated, the hybrid stove switches off on reaching the desired room target temperature (plus a freely selectable temperature value/switch-off temperature value).

  • Page 81: Menu Item - External Thermostat

    Operating manual Quadra Duo 14 | Settings 14.6 Menu item - external thermostat The stove can optionally be controlled by an external ther- mostat. 1) For this purpose, connect the potential-free contact of the thermostat to the main control at input “I03” &...

  • Page 82: Menu Item - Display Options

    14 | Settings Operating manual Quadra Duo 14.8 Menu item - display options The following display options are available. Fig. 63: Display options Display brightness Determines the display brightness during operation and during idle mode. Fig. 64: Display brightness Idle mode If for 30 seconds nothing is pressed on the display, the dis- play switches to the set Idle mode.

  • Page 83: Menu Item - Volume

    The service must be carried out by an authorised Austro- flamm service engineer. Fig. 70: Service due 14.13 Menu item - service menu This menu is reserved for the Austroflamm service engineer. 14.14 Menu item - display lock You have the option to restrict functions on the display (“Child safety”).

  • Page 84: Menu Item - Language

    14 | Settings Operating manual Quadra Duo 14.15 Menu item - Language Choose the desired language on your control panel. Fig. 72: Language 14.16 Menu item - Info Hardware and software versions of the individual compon- ents are displayed here. In case of servicing, please have the •...

  • Page 85: Setting The Firebox Door Closing Pressure

    Operating manual Quadra Duo 14 | Settings 14.19 Setting the firebox door closing pressure 1) Open firebox door. Fig. 76: Opening the firebox door 2) The tension spring can be adjusted with a suitable tool and an open-ended spanner. Fig. 77: Adjusting the tension spring 14.20 Adjusting the ash box door...

  • Page 86: Adjusting The Firebox Door And Closing Pressure

    14 | Settings Operating manual Quadra Duo 2) The ash box door can be adjusted at the screws to the relevant position. Fig. 79: Adjusting the ash box door 14.21 Adjusting the firebox door and closing pressure 1) Open firebox door.
  • Page 87 Operating manual Quadra Duo 14 | Settings 4) The closing force can be adjusted by loosening the fastening screws (1) and sliding the softlock (2) further back. 5) Then tighten the screws again. 6) Ensure that the latch bolt (3) is always in the position shown.

  • Page 88: Maintenance

    15 | Maintenance Operating manual Quadra Duo Maintenance 15.1 Intervals Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x annually in order to GUARANTEE THE WARRANTY , otherwise, the warranty claim will be void.

  • Page 89: Cleaning

    Operating manual Quadra Duo 16 | Cleaning Cleaning 16.1 Cleaning the hybrid stove, flue gas paths and flue pipe The hybrid stove, the flue gas paths and flue pipes should be annually if not even more often, e.g. • after the chimney has been cleaned, •...

  • Page 90: Cleaning And Emptying The Riddling Grate

    16 | Cleaning Operating manual Quadra Duo 3) Remove and empty the ash pan. 4) After emptying, reinsert the ash pan and close all the doors. Fig. 86: Removing the ash pan 16.3 Cleaning and emptying the riddling grate On stove models with automatic riddling grate, each time the stove stops the combustion residues on the riddling grate are tipped into the ash pan.
  • Page 91 Operating manual Quadra Duo 16 | Cleaning 2) Open flush-mounting cover. 3) Loosen the screws from the flush-mounting cover ex- tension and remove this extension. Fig. 90: Flush-mounting cover extension re- moved 4) Remove bulkhead plate upwards. 5) Clean with a brush and vacuum out with an ash va- cuum cleaner.
  • Page 92 16 | Cleaning Operating manual Quadra Duo 9) Remove Keramott at the back (1) and right-hand side (2). Fig. 93: Removing the Keramott 10) Remove Keramott at the top and left-hand side. Fig. 94: Removing the Keramott...
  • Page 93 Operating manual Quadra Duo 16 | Cleaning 11) Remove Keramott at the bottom right. Fig. 95: Removing the Keramott 12) Open flush-mounting cover at the bottom with the two screws and remove it. 13) Clean interior with brush and ash vacuum cleaner.
  • Page 94 16 | Cleaning Operating manual Quadra Duo 15) Using a brush, clean the baffle plate and the area above the baffle plate. 16) Reattach the Keramott blocks in reverse order. Fig. 97: Cleaning the baffle plate Cleaning the exhaust gas pipe in the ash pan 1) Loosen the bulkhead plate with the nut and extract it.

  • Page 95: Cleaning The Door Window

    16.5 Cleaning the door window Spray window with glass cleaner and leave it for a moment to take effect. • We recommend cleaning the glass with our Austroflamm glass cleaner or a commercially available window cleaner. • Prevent door- or window seals from coming into contact with water or cleaner, since these will oth- erwise harden and in doing so lose their function.

  • Page 96: Alarms And Error Messages

    17 | Alarms and error messages Operating manual Quadra Duo Alarms and error messages 17.1 List of combined alarms and error messages Alarms are displayed on the control panel in yellow. When an alarm is displayed, the hybrid stove can continue to be used.
  • Page 97 Operating manual Quadra Duo 17 | Alarms and error messages Warning Description Possible cause Solution code Error code Error - E102 Automatic ignition failed 1. The automatic Ignition has ATTENTION: Only carry out when been manually cancelled. stove is cold! 2.

  • Page 98: Resetting Alarm And Error Messages

    17 | Alarms and error messages Operating manual Quadra Duo Warning Description Possible cause Solution code Error code Error - E114 Ignition phase 2 failed fire- 1. The pellet hopper is empty. ATTENTION: Only carry out when box temperature too low stove is cold! 2.

  • Page 99: Safety Temperature Limiter

    Operating manual Quadra Duo 17 | Alarms and error messages 17.3 Safety temperature limiter Your stove is fitted on the back with a safety temperature limiter. This automatically switches off in the event of overheating (temp. ≥ 105 °C). In the event of a switch-off the cause must be determined.

  • Page 100: Electrical Connection Diagram

    Operating manual Quadra Duo Electrical connection diagram NOTICE Repairs to your hybrid stove must only be carried out by authorised Austroflamm engineers. Your hybrid stove is designed for connection to a 230 V / 50 Hz mains. The connection cable is included.

  • Page 101: Disassembling

    Operating manual Quadra Duo 19 | Disassembling Disassembling For correct uninstallation and dismantling of the hybrid stove, contact your Austroflamm specialist dealer. 19.1 Removing the rear panel 1) Undo screws and remove the rear panel. Fig. 105: Removing the rear panel 19.2 Dismounting the steel cladding...
  • Page 102 19 | Disassembling Operating manual Quadra Duo 2) Undo the screws (1) from the side cladding (top). 3) Carefully take cladding off its hinges. 4) To remove the front cladding, repeat these two steps. Fig. 107: Side cladding at the top, loosening the screws and removing from hinges Fig. 108: Removing the side cladding at the...

  • Page 103: Accessories

    Operating manual Quadra Duo 20 | Accessories Accessories Have defective parts (accessories, spare parts) replaced by your specialist hybrid stove dealer. This guarantees that your hybrid stove is and remains safe and functional. Item Quantity Article Order number QUADRA DUO basic appliance...

  • Page 104: Spare Parts

    21 | Spare parts Operating manual Quadra Duo Spare parts Spare parts can be ordered through our dealers. For ordering spare parts, it is necessary to provide the type plate picture or data from the type plate of your hybrid stove. This guarantees proper spare parts for your specific hybrid stove.

  • Page 105: Disposal

    (Keramott), ceramic, sensors and baffle plates and dispose of them in the household waste. NOTICE For correct uninstallation and dismantling of the hybrid stove, contact your Austroflamm specialist dealer. Electric and electronic components Remove the electric and electronic components from the appliance by dismounting them.
  • Page 106 22 | Disposal Operating manual Quadra Duo Handles and decorative elements made of metal If present, disassemble or remove handles and decorative elements made of metal and dispose of as metal scrap. Local disposal options must be observed.

  • Page 107: Warranty And Guarantee

    For the replaceability of the warranty case the start-up log must be received by Austroflamm within one month at the latest of the initial commissioning. In order to make a claim on the warranty, repairs to your hybrid stove must only be carried out by a service engineer authorized by Austroflamm.

  • Page 108: Start-Up Log

    24 | Start-up log Operating manual Quadra Duo Start-up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version Serial number...

  • Page 109: Service Report

    Operating manual Quadra Duo 25 | Service Report Service Report Date Technicians Notes Work carried out, replacement parts installed...
  • Page 110 25 | Service Report Operating manual Quadra Duo Date Technicians Notes Work carried out, replacement parts installed...
  • Page 111 Notizen / notes / appunti / remarques...
  • Page 112 AUSTROFLAMM GMBH Austroflamm-Platz 1 A- 4631 Krenglbach Tel: +43 (0) 7249 / 46 443 www.austroflamm.com info@austroflamm.com 818001 - 945183...

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