Stove models with burner pot ......................16 Stove models with automatic riddling grate .................. 17 Cleaning the flue gas outlets – Ruby ....................17 Cleaning the flue gas outlets - Percy ....................20 Cleaning the flue gas outlets - Polly 2.0 / Polly light ..............22 Replacing the Storage Battery ......................
Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x an- nually in order to GUARANTEE THE WARRANTY! Servicing can also be carried out by the Austroflamm Service Team. • Compliance with the regulations contained in this manual guarantees safety for both individuals and equipment, economical operation and a long service life.
• Austroflamm GmbH assumes no liability neither responsibility for connecting our heating appliances to shared flue pipes/chimneys – multiple occupancy. For more information, refer to a chimney sweep and check your national, regional, and local building regulation.
Ruby / Percy / Polly 2.0 / Polly light english 2.3 Fuel Pellets We recommend using ENplus-A1 approved pellets. NOTE!: Using inferior quality pellets or other material will impair the functioning of your pellet stove and invalidate the warranty. When storing the pellets, it is essential that they are kept in a cool, dry place and free from contamination.
3. Plug in the power cable and set the toggle switch on the back of the stove to "I ". 4. The display will now show the Austroflamm logo. This is followed by the main operating menu with temperature indicators and hopper level.
Ruby / Percy / Polly 2.0 / Polly light english The warning or error icons appear only when a warning or error is detected. The error is displayed in detail by touching the icon. The icon "Heating time activated" is only displayed if heating times are programmed in the timer menu.
Function – Air distribution module, fan speed control An air distribution module is available as an option for the RUBY model. This allows an additional room to be heated using warm air. The warm air is extracted in front of the rear wall of the firebox.
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Ruby / Percy / Polly 2.0 / Polly light english Setting a new heating time or editing the heating time Set the weekdays, heating time start, heating time end and room temperature as required. Save the heating time by pressing the "Save" icon. You will then return to the heating time list.
Ruby / Percy / Polly 2.0 / Polly light english Display - Settings Back Scroll list By pressing the “SETTINGS“ button in the menu list the “Settings” menu can be accessed. It is now possible to scroll up or down the list.
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Ruby / Percy / Polly 2.0 / Polly light english Menu item: Time / Date Setting the time of day is necessary for the correct heating time, the statistics function and for logging errors. Set the hours, minutes, day of the week, month and year, and confirm the setting with OK.
Ruby / Percy / Polly 2.0 / Polly light english Menu item: External thermostat The stove can also be controlled by an external thermostat, if required. Connect the potential-free contact of the thermostat at input "I03" & "GND" on the main control unit.
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Menu item: Service due Here you can see how many maintenance-free hours of operation your stove still has until a service is necessary. The service must be carried out by an approved Austroflamm techni- cian. Menu item: Service menu This menu is reserved for the Austroflamm service technician.
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Ruby / Percy / Polly 2.0 / Polly light english Menu item: Language Select the language you require on your control panel. With the small touch display (Ben, Polly light), the display closes and is restarted. Menu item: Info Here the hardware and software status of the individual components are displayed.
Ruby / Percy / Polly 2.0 / Polly light english 3.2 Operating the stove using the IR remote control Stove models with an upright display are supplied with an IR remote control. This can be used to perform the functions illustrated below. Make sure there is "visual contact" between the remote control and the control panel.
Ruby / Percy / Polly 2.0 / Polly light english 4 Alarms and Error Messages Alarms are displayed in yellow on the control panel. The pellet stove can continue to be used when an alarm is indicated. Alarms are displayed in red. The pellet stove is inoperable when an error is displayed.
Ruby / Percy / Polly 2.0 / Polly light english 4.1 Resetting alarms and errors In the event of an alarm or error, a yellow or red message is displayed giving details. To close the alarm display, press Closing the display does not clear the alarm.
The stove and its components must be cleaned according to the above table. Arrange for your pellet stove to be inspected and serviced annually by an Austroflamm technician before the start of the heating season.
Ruby / Percy / Polly 2.0 / Polly light english 5.2 Stove models with automatic riddling grate On stove models with an automatic riddling grate, the ashes on the rid- dling grate are tipped into the ash pan each time the stove stops. The ash pan can be emptied as required.
Ruby / Percy / Polly 2.0 / Polly light english 6 Replacing the Storage Battery A CR2032 storage battery is located in the control unit. This storage battery enables the control unit to save certain data - e.g. time, date, heating times etc. even during a power failure, or when the mains power supply is disconnected.
Ruby / Percy / Polly 2.0 / Polly light english 7 Wiring Diagram Note: Repairs to your pellet stove must only be carried out by approved Austroflamm technicians. 7.1 For models with ON/OFF worm gear motor Magnetic switch (hopper lid) RPM / HAL-IC Earthing –...
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Ruby / Percy / Polly 2.0 / Polly light english Technical data according to Regulation (EU) 2015/1185 and delegated Regulation (EU) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
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Ruby / Percy / Polly 2.0 / Polly light english Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred fuel Other suita- Space heating emissions Space heating emis- ηs ble fuel(s)
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Ruby / Percy / Polly 2.0 / Polly light english η η...
Ruby / Percy / Polly 2.0 / Polly light english 8.2 Percy Nominal heat output (NHO) 8.6 kW Partial load heat output 2.4 kW Room heating capacity 114 - 305 m³ Efficiency 90.20% CO content at NHO 36.7 mg/Nm³ CO content at partial load (PL) 338 mg/Nm³...
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Ruby / Percy / Polly 2.0 / Polly light english Technical data according to Regulation (EU) 2015/1185 and delegated Regulation (EU) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1 4631 Krenglbach...
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Ruby / Percy / Polly 2.0 / Polly light english Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred fuel Other suita- Space heating emissions Space heating emis- ηs ble fuel(s)
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Ruby / Percy / Polly 2.0 / Polly light english Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.0...
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Ruby / Percy / Polly 2.0 / Polly light english Polly 2.0 technical data according to Regulation (EU) 2015/1185 and delegated Regulation (EU) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1...
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Ruby / Percy / Polly 2.0 / Polly light english Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred fuel Other suita- Space heating emissions Space heating emis- ηs ble fuel(s)
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Ruby / Percy / Polly 2.0 / Polly light english Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.7...
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Ruby / Percy / Polly 2.0 / Polly light english Polly Light technical data according to Regulation (EU) 2015/1185 and delegated Regulation (EU) 2015/1186 Contact details for the manufacturer or their authorised representative Manufacturer: Austroflamm GmbH Contact: Address: Austroflamm-Platz 1...
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Ruby / Percy / Polly 2.0 / Polly light english Particular precautions for assembly, installation or maintenance Described in the individual sections of the operating manual. Fuel Preferred fuel Other suita- Space heating emissions Space heating emis- ηs ble fuel(s)
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Ruby / Percy / Polly 2.0 / Polly light english Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.0...
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Ruby / Percy / Polly 2.0 / Polly light english Properties for exclusive operation with the preferred fuels Specification Symbol Value Unit Specification Symbol Value Unit Heat output Thermal efficiency (fuel efficiency) (based on the NCV) Nominal heat effi- Pnom Thermal efficiency (fuel ef- 90.0...
No warranty case occurs if your Austroflamm pellet stove is not located within the territorial scope of va- lidity, which does not change if it is transported or dispatched by Austroflamm.”...
Ruby / Percy / Polly 2.0 / Polly light english 10 Start up log Operator / Customer Dealer / Engineer Name Company Street Street Town and postal code Town and postal code Telephone Telephone Email Email Pellet stove Model Control software version...
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Ruby / Percy / Polly 2.0 / Polly light english Instructions for Operator / Customer Instructions for handling the appliance explained Cleaning and maintenance interval explained clearly and comprehensibly Terms of the guarantee and warranty explained. Photographic documentation of actual condition –...