DC SC2020
Version 1.1
Tray2 paper size does not match the specified print size.
Cause/Action
Check the following:
•
Is the paper size correct?
•
Usage of out of spec paper.
•
Malfunction of Tray Size Guide.
•
Malfunction of Tray 2 Size Sensor (Analog Input[072-200]/Digital Input[072-104]).
•
Transportation failure due to foreign substance on the document path.
•
Foreign substance adhesion, wear of Tray2 Feed Roll, Regi. Roll, Idler Roll surface.
•
Malfunction of Regi. Sensor (Digital Input[077-104]).
•
Malfunction of Regi. Clutch (Digital Output[077-002]).
•
The BTR for contamination, wear, and transportation failure due to deterioration.
•
The Drive Gear for wear and damage.
If no problem is found, replace the following parts in sequence:
•
STM PWB
(PL
10.6)
•
DRIVE PWB
(PL
18.2)
•
ESS PWB
(PL
18.2)
024-946 Tray 1 Detached
BSD-ON:CH7.1
Tray1 is not installed.
Cause/Action
Check the following:
•
Correctly set the Tray.
•
Malfunction of Tray 1 Size Sensor (Analog Input[071-200]/Digital Input[071-104]).
If no problem is found, replace the following parts in sequence:
•
DRIVE PWB
(PL
18.2)
•
ESS PWB
(PL
18.2)
024-947 Tray 2 Detached
BSD-ON:CH7.2
Tray2 is not installed.
Cause/Action
Check the following:
(PL
10.1)
(PL
15.1)
(PL
15.1)
(PL
9.1)
05/2014
2-36
•
Correctly set the Tray.
•
Malfunction of Tray 2 Size Sensor (Analog Input[072-200]/Digital Input[072-104]).
If no problem is found, replace the following parts in sequence:
•
STM PWB
(PL
10.6)
•
DRIVE PWB
(PL
18.2)
•
ESS PWB
(PL
18.2)
024-958 MSI Paper Size Mismatch
BSD-ON:CH8.3,CH7.2
MSI paper size does not match the specified print size.
Cause/Action
Check the following:
•
Is the paper size correct?
•
Usage of out of spec paper.
•
Malfunction of Tray Size Guide.
•
Transportation failure due to foreign substance on the document path.
•
Foreign substance adhesion, wear of MSI Feed Roll, Regi. Roll, Idler Roll surface.
•
Malfunction of Regi. Sensor (Digital Input[077-104]).
•
Malfunction of Regi. Clutch (Digital Output[077-002]).
•
The BTR for contamination, wear, and transportation failure due to deterioration.
•
The Drive Gear for wear and damage.
If no problem is found, replace the following parts in sequence:
•
DRIVE PWB
(PL
18.2)
•
ESS PWB
(PL
18.2)
024-959 Tray 1 No Suitable Paper
BSD-ON:CH7.1
Tray 1 is empty. Or Tray1 paper size or paper type does not match the specified print size or print type.
Cause/Action
Check the following:
•
Is the paper size correct?
•
Usage of out of spec paper.
•
Malfunction of Tray Size Guide.
•
Malfunction of Tray 1 Size Sensor (Analog Input[071-200]/Digital Input[071-104]).
If no problem is found, replace the following parts in sequence:
Troubleshooting
CHAIN 24
(PL
10.1)
(PL
15.1)
(PL
15.1)
(PL
9.1)