Iot Firmware Error; Mcu Fatal Error; Mcu Down Load Error; Iot Start Image Marking Timeout - Fuji Xerox DocuCentre SC2020 Service Manual

024-340 IOT Firmware Error

BSD-ON:-
MCU firmware error has occurred.
Cause/Action
1. Turn the power OFF and ON.
2. Install the latest F/W.
3. If the problem persists, replace the following parts in sequence:
• DRIVE PWB (PL 18.2)
• ESS PWB (PL 18.2)

024-348 MCU Fatal Error

BSD-ON:-
WatchDogTimer of MCU has expired.
Cause/Action
1. Turn the power OFF and ON.
2. Install the latest F/W.

024-360 MCU Down Load Error

BSD-ON:-
MCU firmware download failed.
Cause/Action
1. Turn the power OFF and ON.
2. Install the latest F/W.

024-362 IOT Start Image Marking Timeout

BSD-ON:-
"Start Image Making was not issued within the given time.
Cause/Action
1. Turn the power OFF and ON.
2. Install the latest F/W.
3. If the problem persists, replace the following parts in sequence:
• DRIVE PWB (PL 18.2)
• ESS PWB (PL 18.2)
Version 1.1
DC SC2020

024-371 IOT-ESS Communication Fail

BSD-ON:CH3.1
Communication failure occurred between IOT and ESS.
Cause/Action
1. Turn the power OFF and ON.
2. Install the latest F/W.
3. Turn the Power OFF and check for disconnection, shortage or contact failure of wire between ESS
PWB J6 and DRIVE PWB J1.
4. If no problem is found, replace the following parts in sequence:
• DRIVE PWB (PL 18.2)
• ESS PWB (PL 18.2)

024-910 Tray 1 Paper Size Mismatch

BSD-ON:CH8.3,CH7.1
Tray1 paper size does not match the specified print size.
Cause/Action
Check the following:
• Is the paper size correct?
• Usage of out of spec paper.
• Malfunction of Tray Size Guide.
• Malfunction of Tray 1 Size Sensor (Analog Input[071-200]/Digital Input[071-104]).
• Transportation failure due to foreign substance on the document path.
• Foreign substance adhesion, wear of Tray1 Feed Roll, Regi. Roll, Idler Roll surface.
• Malfunction of Regi. Sensor (Digital Input[077-104]).
• Malfunction of Regi. Clutch (Digital Output[077-002]).
• The BTR for contamination, wear, and transportation failure due to deterioration.
• The Drive Gear for wear and damage.
If no problem is found, replace the following parts in sequence:
• DRIVE PWB (PL 18.2)
• ESS PWB (PL 18.2)

024-911 Tray 2 Paper Size Mismatch

BSD-ON:CH8.3,CH7.2
05/2014
2-35
(PL 9.1)
(PL 15.1)
(PL 15.1)
CHAIN 24
Troubleshooting