Micromeritics ACCUPYC III Operator's Manual page 102

C Error Messages
Cannot parse report on [n]: [n]
Cause: The instrument detected an incorrect analysis report format when it tried to
import the report from an AccuPyc legacy instrument.
Action: Contact your Micromeritics Service Representative.
Cannot run [n] without an existing calibration.
Cause: The instrument has not completed any Volume Calibrations.
Action: Contact your Micromeritics Service Representative.
Equilibration was not achieved after [n] s. [n] canceled.
P0 equilibration was not achieved after [n] s. [n] canceled.
P1 equilibration was not achieved after [n] s. [n] canceled.
P2 equilibration was not achieved after [n] s. [n] canceled.
Pressure equilibration for venting was not achieved after [n] s. [n] canceled.
Cause: The sample being analyzed failed to equilibrate.
Action A: Ensure the sample is properly prepared before performing an analysis.
Action B: Some samples absorb helium slowly (foams, organics, etc.). Set the Equilibration
Rate to progressively higher values until reasonable equilibration times (15 sec to
120 sec) are achieved.
Action C: If Pressure Stabilization is set to Time, set the Interval to less than 999 seconds.
Action D: Check the instrument for gas leaks following the instructions in the operator
manual.
Action E: Contact your Micromeritics Service Representative if this error message con-
tinues.
Error printing PDF file for report.
Cause A: Printer is not connected to the network.
Action A: Contact your IT department and ensure you can print from other computers on
the same network.
Cause B: Instrument is not connected to the network. Or, it is connected to a different net-
work than the printer.
Action B: If the printer type is Wi-Fi, go to the TCP/IP screen and ensure the correct Wi-Fi
network is selected. Otherwise, contact your IT department. If the instrument is
on the network, you should be able to connect to it remotely as described in the
operator manual.
Cause C: The instrument does not have appropriate permissions.
Action C: Contact your IT department to change instrument permissions.
Cause D: An internal processing and/or hardware error has occurred.
C - 2
AccuPyc III Operator Manual
135-42800-01 (Rev -) — Nov 2023