C Error Messages
Unable to achieve stable temperature at [n]. [n] canceled.
Cause A: The sample cap was left open. This means the instrument is more exposed to
ambient temperature changes and water vapor accumulating in the chamber.
Action A: Keep the sample cap closed and screwed tight at all times, except when inserting
or removing samples.
Cause B: Airflow is obstructed.
Action B: Ensure that the back of the instrument is not obstructed by cables or debris.
Ensure that the fan is running. Ensure that the area behind the fan grille is clear
and that the fan grille is clear of dust. Ensure that the air intake filters at the rear of
the instrument are not clogged. Rinse or replace them if they are clogged.
Cause C: The specified environmental conditions are not met.
Action C: See operating manual for environmental specifications, in particular, the room's
ambient temperature and its maximum rate of change per hour. Ensure that the
instrument is installed away from exposure to direct sunlight and direct air drafts
such as heating or air conditioning vents. Check with a digital thermometer if the
room's climate control system cycles temperature up and down at a rate above
the specified limit.
Cause D: There is a hardware problem or temperature control software got into an unanti-
cipated state.
Action D: To reset the temperature control software, cycle power or set a different analysis
temperature (for ATC instruments). Contact your Micromeritics Service
Representative if this error message continues.
Unable to connect to network printer.
Cause A: The entered parameters are incorrect.
Action A: Contact your IT department and ensure all parameters are correct.
Cause B: Printer is not connected to the network.
Action B: Contact your IT department and ensure you can print from other computers on
the same network.
Cause C: Instrument is not connected to the network. Or, it is connected to a different
network than the printer.
Action C: Contact your IT department. If the instrument is on the network, you should be
able to connect to it remotely as described in the operator manual.
Cause D: The instrument does not have appropriate permissions.
Action D: Contact your IT department to change instrument permissions.
Cause E: An internal processing and/or hardware error has occurred.
Action E: Contact your Micromeritics Service Representative.
C - 6
AccuPyc III Operator Manual
135-42800-01 (Rev -) — Nov 2023
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