Performing.a.hard.reset.(Reset.1); Troubleshooting - Extron electronics FOX 4G Matrix 3200 User Manual

Performing a hard reset (reset 1)
The hard reset function restores the switcher to the base firmware that it was
shipped with. After a hard reset, events do not automatically start, but user settings
and files are restored. Perform a hard reset as follows:
N The hard reset restores the factory-installed firmware. The switcher reverts to
1. If necessary, turn off power to the switcher.
Press and hold the Reset button on the rear panel while you apply AC power
2.
to the switcher.
Press and hold the Reset button while
you apply power to the switcher.
Continue to hold the Reset button until all input
and output buttons are either unlit or return to
background illumination.

Troubleshooting

This section gives recommendations on what to do if you have problems operating
the switcher.
1. Ensure that all devices are plugged in and powered on. The switcher is
receiving power if one of the front panel Power Supply LEDs is lit green.
2. Check to see if one or more outputs are muted.
3. Ensure an active input is selected for output on the switcher.
4. Ensure that the proper signal format is supplied.
5. Check the cabling and make corrections as necessary.
6. Call the Extron S
cover of this manual for the phone number in your region of the world.
that factory firmware the next time power is cycled off and on unless a firmware
update is performed before the power cycle.
RESET
The switcher flashes the
button indicators light amber,
off, green, red, and amber
and then turns them off.
Release the Reset button.
RESET
Sales & Technical Support Hotline if necessary. See the rear
3
FOX 4G Matrix Switchers • Operation
LI N T X B 1
K L Y
LI N T X C P P
K
LI N S U
E R
R X O W
K
LI N R X Y P
K
2 LI N
A R
1 2
IM
T X A 1 P R
K
LI N T X B
K
LI N
R X
K
LI N
2
1
T X A
K
LI N
A N T
z
N D /6 0H
D U
R E 50
X .
0V M A
0- 24
10 1. 2A
Y z
A R /6 0H
IM 50
P R X .
0V M A
0- 24
1. 2A
10
A
, C
E IM
A H
A N
Power
3-31